E-learning Through the Alphabet

E-learning and e-learners, as ALA Learning colleague Mary Beth Faccioli noted in her own article late last week, are taking a variety of interesting directions.

We are seeing new models explored by those providing as well as engaging in what is variously referred to as e-learning, distance learning, online learning, computer-based learning, and other variations that could probably create a blog-length list. When we drill down a bit into specific variations on the theme, we’re also seeing forms of online learning for almost every letter of the alphabet: m-learning (learning via mobile devices) as well as what are only half-jokingly being referred to as t-learning (learning delivered via Twitter) and s-learning (learning delivered via Skype), for example.

The more we explore best practices and innovations in e-learning, the more we realize how much we still have to learn and absorb. And yet there is something basic that connects all of these various and varied options: delivery of learning at the moment of need combined with learners’ willingness to drive the learning process. Through synchronous and asynchronous offerings. In the form of blog pieces—like those published here at ALA Learning and imbedded with enough links to provide the equivalent of an entire well-planned lesson. Through online bibliographies which in themselves lead learners to a variety of resources on e-learning itself so they can explore those resources when they are ready to explore, not when someone else tells them they should. Through the formal online courses and workshops such as those provided through ALA TechSource and many other ecourse publishers and providers, as well as through podcasts such as Maurice Coleman’s continuing T is for Training series—the sort of offerings that can be enjoyed when they are first offered or revisited by individuals and groups accessing those lessons through online archives.

I’m not among those who believes e-learning will or even should replace face-to-face learning; I’m far more sympathetic to the many great trainer-teacher-learners who insist that e-learning is simply part of the much larger field in which we play—learning—and that the sort of either-or options foisted upon us by those who insist that any one sort of learning will replace all others are creating rather than removing barriers to our ability to offer and engage in effective learning options.

Much has been written about Personal Learning Environments—we’ve seen great pieces here on ALA Learning, and I still return to Michele Martin’s pieces on The Bamboo Project blog when I’m in need of a refresher course on the topic—and I believe the recognition of the importance of these personal learning environments is an important part of our e-learning toolkit.

For those who are trying to wrap their hands and minds around the entire concept, there’s a lot of comfort in the idea that e-learning is an expansive and fairly flexible learning medium. And it’s even more comforting to discover that through our colleagues, the postings at ALA Learning, and the numerous other resources we and our colleagues discover and share on an almost daily basis, we will never be short of resources. As long as we are willing to explore.

Paul Signorelli

Paul Signorelli is a writer, trainer, presenter, and consultant based in the San Francisco Bay Area. He works with clients to successfully facilitate the introduction of new technology into organizations; prepares and presents webinars and other online and onsite learning opportunities for a variety of clients; is actively involved in ALA and ASTD; continues to prepare articles for "American Libraries," the eLearning Guild's "Learning Solutions Magazine," and other publications; and co-wrote "Workplace Learning & Leadership" with Lori Reed for ALA editions. Paul can be reached at paul@paulsignorelli.com.

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Learning 2010: The Continuing Power of Collaboration

Looking back at what we learned this year produces some interesting conclusions—not the least of which is that it wasn’t so much a year of trying to create something entirely new, but, rather, a time to step back long enough to survey what surrounded us and learn more effectively how to use the collaborative resources we’ve been given: wikis. Shared document tools including Google Docs and Dropbox that are helping us incorporate cloud computing into our training-teaching-learning efforts. Web-conferencing tools ranging from WebEx, Dimdim, and TalkShoe to Google Talk and Skype for the delivery of just-in-time learning. And LinkedIn discussion groups and Twitter as a way of seeking and exchanging information that contributed to more effective learning for everyone involved rather than as a way to simply tell others where we were sitting and drinking coffee or waiting for a bus to arrive.

What remains at the heart of this learning process is the power of collaboration face to face as well as online, and what made 2010 so fruitful for so many of us was the way we managed to work together in a variety of often overlapping settings to the benefit of learners and our learning colleagues. If you haven’t yet hopped on the train, let’s take a ride together to see how these tools and how collaboration have been serving us and may well end up serving us even more effectively in the months and years to come.

The ALA Learning Round Table provides a natural starting point. In addition to providing an ongoing collaborative forum for face-to-face exchanges at American Library Association conferences to promote and support effective learning opportunities for members and prospective members, it has been developing a wiki where trainers can post as well as seek resources developed by their colleagues. The Round Table’s monthly online meetings further advance its mission of helping trainer-teacher-learners collaborate to produce resources and results that we would otherwise not enjoy. And ALA Learning—the blog where this piece is being posted—not only provides us impetus to collaborate through sharing articles but also contributes to the larger goal of drawing together trainers who are working within or working side by side with libraries rather than leaving all those one-person training offices and libraries without formal training programs in a frustrated state of isolation.

Another productive community of learners where collaboration is the order of the day is Maurice Coleman’s biweekly online T is for Training discussions. Interested regulars—the “usual suspects”—and guests frequently interact during these online hour-long free-ranging conversations via Talkshoe on a variety of topics of interest and importance to those involved in workplace learning and performance, and those discussions helped open doors this year to routes of exploration such as the possibility of helping promote the development of libraries as social learning centers. They also led to additional collaborations including the webinar Maurice and I designed and delivered in October 2010 to more than 400 participants for WebJunction—another great collaborative forum for trainer-teacher-learners in libraries. All of these tools and resources are easy to access and/or use, and they are well worth considering for workplace learning and performance programs.

The American Society for Training & Development (ASTD) remains yet another gathering place at the local, regional, and national levels face to face as well as online for many of us. Opportunities for productive collaborations abound at many levels: through membership on Chapter boards and collaboration at national conferences, through learning opportunities provided via webinars, through postings on LinkedIn discussion groups, and through groups including the National Advisors for Chapters which meet face to face and use a variety of online tools and posted online documents to do business throughout the year.

My own familiarity and comfort with collaboration via wikis took a quantum leap this fall when I was accepted onto the New Media Consortium’s 2011 Horizon Report Advisory Board; all 40 of us from countries all over the world did all our work asynchronously, online, via the wiki which leads to completion of the report; among the pleasant surprises, given the small number of people involved in this worldwide project, was the discovery that ALA Learning colleague Lauren Pressley was part of the group.

If anyone remains unsold on the powerful benefits provided by collaboration and the use of the social networking tools we’ve been exploring, Tony Bingham and Marcia Conner’s new release, The New Social Learning: A Guide to Transforming Organizations Through Social Media, may prove to be the tipping point. As James Surowiecki notes in The Wisdom of Crowds, those who engage in collaborations are often the most prolific and successful at what they do (pp. 162-163). And that, of course, remains a lesson well worth absorbing anytime—not solely in the year just ending.
N.B.: Those interested in exploring the theme of collaboration through a variety of tools and other resources will find plenty of options in “Community and Collaboration in an Onsite-Online World: An Annotated Bibliography.”

Paul Signorelli

Paul Signorelli is a writer, trainer, presenter, and consultant based in the San Francisco Bay Area. He works with clients to successfully facilitate the introduction of new technology into organizations; prepares and presents webinars and other online and onsite learning opportunities for a variety of clients; is actively involved in ALA and ASTD; continues to prepare articles for "American Libraries," the eLearning Guild's "Learning Solutions Magazine," and other publications; and co-wrote "Workplace Learning & Leadership" with Lori Reed for ALA editions. Paul can be reached at paul@paulsignorelli.com.

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Transfer of Training in a 2.0 World

If you follow ALA Learning, you’ve probably realized by now that I’m an e-learning addict. In my last post, Fighting for Attention, I shared some insight into how to add digital pizzazz to your e-learning efforts. Today I want to invite you to come and play inside my digital sandbox, and check out three intriguing tools I’ve been tinkering with to help with transferring knowledge from the classroom back to the work environment.
 

Twitter Gaming
I was a huge fan of Terminator and Terminator II: Judgment Day. Needless to say that was I stoked to learn that Sony would release another Terminator flick after the apocalyptic letdown that was Terminator III. Before the launch of Terminator Salvation, Sony cooked up Resistance 2018, an elaborate game using Twitter, in which members of the human resistance army were using Twitter to decode messages from Skynet. Players earned points by decoding the messages. As players earned points, they rose up the leader boards on the Resistance 2018 website and achieved higher rank in the army.

I’ve been experimenting with the setup of how to make a Terminator-esque Twitter game for my library. A spiel of this sort can be used as a follow up exercise for any class where you need to do a knowledge check. For example, I’ve created a basic reference e-learning module, and the “homework” portion of the class is a massive set of reference questions. While I believe in the value of having folks new to libraries demonstrate an understanding of reference resources, I heard seen in my evaluation surveys that new hires really dislike the chore answering the questions. For my next batch of new hires, I plan to use a Twitter game like Resistance 2018 in which I invite the new hires to use their Twitter accounts to answer reference questions sent by me. As in Resistance 2018, the person who answers a question the quickest with the correct answering (citing their source along the way) will receive the most points. I’ll set up a leader board on a private Sharepoint blog so the newbies can compete for bragging rights.
 

ExitReality
For years companies have valiantly attempted to transform casual web-browsing into an interactive 3D experience. Platforms like GoGoFrog and 3dxplorer can give you an overall feel for the web in three dimensions. Both sites have potential, but by and large, the result is a clunky 3D browser that subtracts – not add – value to your web surfing experience. ExitReality is one of those tools that I find absolutely useless when used as a method for web surfing; however, ExitReality serves as an outstanding three dimensional meeting platform.

ExitReality is a small plugin that, once downloaded onto a computer, turns any webpage into a 3D space based on a theme of your choosing. Turn a webpage into an apartment, dojo, movie theater, etc. The list goes on. Users can select from more than 100 available avatars and then begin chatting immediately – either with text or through VoIP, thanks to the dynamo that is Flash 10. Rooms vary in size, but most are large enough to comfortably handle a small group of 5-7 participants with plenty of space to move around.

Since the plugin automatically renders websites, you will find that pages that have many links on them are somewhat difficult to use in 3D. As a work around, I recommend designing your own simple webpage using Microsoft Word. Include a few links to material that supplement what was taught in class and then publish your site online using a free web hosting site, like X10 Hosting.

Consider using ExitReality as a live, real-time discussion forum for your learners to meet after class and discuss concepts or ask additional questions of instructors. The added layer of interactivity is nice, and the core functionality of multi-user chat with VoIP is well worth this 4.5mb download.

A 3D intro video to one of my e-learning classes shown on the big screen in Exit Reality.

 
Bubblr
Bubblr is an easy to use, web-based program that allows users to create comic strips from Flickr photos. After a strip is published, it can be printed, shared by email, or embedded in a blog. I envision Bubblr as a tool to where you can invite learners to demonstrate comprehension of class concepts by synthesizing their knowledge through a comic strip. For instance, I’ll be conducting an orientation soon to provide new employees with an overview of the library. As a follow up exercise, the new employees will need to create a short comic strip that demonstrates that they understand how our branches are arranged. Here is a quick strip that I put together to showcase this neat tool.

What online tools are you using to maximize training transfer?

Jay Turner

Jay Turner, Training Manager at Gwinnett County Public Library in Georgia, is responsible for all aspects of learning and development for a staff of 300+ employees. He considers himself a lifelong student, and delights in sharing his passion for learning with anyone willing to listen (much to their chagrin!) He is a library lifer, who began working in libraries as a teen and has worn almost every conceivable public services hat since. Jay’s diversity of experience helps him develop and deliver solutions that are creative, practical, and effective. He is a self-proclaimed information and tech junkie, who gets his fix by playing in his “digital sandbox” with new tools and neat ideas to make learning more accessible, more flexible, and more fun across any medium. He can be reached at jayturner[at]comcast.net.

10 Tips for Training in Tough Times



Libraries across the country are being impacted by the economy. Staff are being laid off. Doors are being locked as libraries close or reduce hours. As we face this new reality, how does this impact our roles as trainers/teachers/learners? What can we do to not only support our organizations but secure training’s place within our organizations? Here are ten ideas for you to consider.

  1. Alignment. Align training with strategic priorities. If ever there was a time to tighten the training belt it is now. Do you know what your library’s strategic priorities are? If not, ask. Make sure that all of your training supports those outcomes and priorities for your library.
  2. Attitude. Set a good example. Employees often look at trainers as role models for the organization. Doom and gloom do not do anyone a bit of good. Lead by example. Look for the silver lining that exists and embrace this time as an opportunity for growth and change. Be flexible and willing to do things that may fall outside of your normal realm.
  3. Network and Collaboration. Look for ways to collaborate with other trainers. There are trainers across the country who are ready and willing to share and trade training materials. If you need a handout on the fly try posting to an email list. Or you might decide to create a more formal training exchange with a sister library.
  4. Webinars. ALA Learning will soon be announcing a new resource for sharing training and learning opportunities. Many of these events are free. Better yet many are online and require no travel. Publicize these events to your staff.
  5. Outcomes. Think in terms of outcomes rather than trainings. What outcome or result are you looking for? What problem are you trying to address? Once you’ve determined your outcome then you can determine if training is the best way to reach that outcome (in many cases it’s not). Don’t invest time and resources in training that’s not needed.
  6. Free. Look for free authoring tools. Do a search for “free elearning tools” and you will find lots of great articles. Like this one and this one from our own Jay Turner. With her budget cut to nearly 70% Sue-Minton Colvin, training and development coordinator for Lexington Public Library turned to e-learning. Not already having an established platform, Colvin created an entire training intranet using Shutterfly. Yes, you read that right, Shutterfly. I never even realized you could create a Web site using Shutterfly! Talk about using your resources!
  7. Social Learning. On her Web site Ageless Learner, Marcia Conner says that, “Informal learning accounts for more than 75% of learning that takes place in organizations today.” Embrace the power of Web 2.0 tools such as blogs, wikis, Facebook, and Twitter to facilitate informal learning. Host a discussion. Host a chat. The sky is the limit and we are only on the verge of utilizing these tools fully in learning and staff development.
  8. Visibility. Be visible in your organization. When you work primarily behind the scenes, it’s easy to stay holed up in your office. Get out and talk to staff. Find out what’s going on. Let them know what’s going on with training. Listen with empathy and remember tip #2.
  9. Better With Less. Instead of focusing on how we are doing more with less, focus on the opportunity to do better with less. As I said in tip #1, this blip in the radar gives us a chance to focus on the basics, rethink our training strategies, and truly show an impact on the organizations we serve. Staff training in the library is very different from public training. We are here primarily to improve the performance of staff within libraries so that they can better serve our customers.
  10. Don’t stop. No matter how tight the budget is, it’s a huge mistake for any organization to stop training completely. As the economy ebbs and flows it is crucial that libraries and our staff learn to go with that flow. Only through continuous learning can we keep our workforce’s skills up to date and prepare our employees for the changes that will no doubt take place in organizations.

I’d love to hear your thoughts and ideas about training in tough times. Please comment on this post to continue the discussion!

Lori Reed, managing editor of ALA Learning, is the learning & development coordinator (and mayor :) ) for the Charlotte Mecklenburg Library. She also blogs at http://lorireed.com.

Lori Reed

Lori Reed, Managing Editor of ALA Learning, has more than 15 years experience in training and is the Learning & Development Coordinator for the Charlotte Mecklenburg Library where she oversees the learning & development of a diverse group of staff at twenty libraries. Lori’s passions are performance consulting, learning strategies, and e-learning. Lori is coauthor, with Paul Signorelli, of Workplace Learning and Leadership: A Handbook for Library and Nonprofit Trainers. Lori also blogs at LoriReed.com and can be reached at lori[at]lorireed.com.

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Engaging Learners with Poll Everywhere

One of the coolest tools I have discovered for engaging teen learners in my school library as well as adult participants in my presentations is the service Poll Everywhere. Poll Everywhere allows you to pose a question to your audience via an embedded widget on your website  or blog; you can also embed a poll directly into a PowerPoint!  Your audience members can then respond to your poll via SMS text, Twitter, or the web.  Your polls can be multiple choice based questions or you can create open-ended questions to create conversations with your participants.  If you choose to use the free service option, you can accept up to thirty responses per poll question.  Poll Everywhere also offers a range of pricing plans if you need the ability to accommodate more responses.

Poll Everywhere with Teen Learners

I first began using Poll Everywhere in August with ninth and tenth grade students as a way of creating interest in research topics  in my mini-lessons introducing research pathfinders that I had created as part of the collaborative process with classroom teachers.   During the first week of school, I decided to test drive Poll Everywhere with a group of 10th Literature/Composition students who were participating in my Media 21 project.     As part of our introduction for exploring wikis as a learning tool and social media as tools for learning, I integrated a Poll Everywhere multiple choice poll asking students to vote on the form of social media or social networking they used most often.  I created a tab for each class period (5th and 7th) for student voting using LibGuides and integrated widgets for the polls into each page.   I gave students the option of either texting their responses, using the mobile phone voting feature, or for those who did not have cell phones, a web-based voting option.  An undercurrent of excitement and surprise pulsed throughout the lab as students looked at me in disbelief and asked, “Can we really use our cell phones to vote?”   I smiled with great pride when one student looked at me and said, “What kind of teacher are you?”  Not only did this activity engage students in conversation and participation in the learning activity, but it also set the tone for the semester that we would be creating learning experiences different from the typical mainstream classroom.

Responding to a Poll Everywhere Poll via Text

Texting in the Library, Oh My!

5th Period Social Media Poll

You can also create open-ended poll questions with PollEverywhere to create more free-flowing responses.  This past November I used open-ended polls with our AP English seniors to brainstorm possible senior project topics.  I facilitated small and large group conversations about possible topics and resources for researching those topics using our research pathfinder. Running the live text/poll wall on a large projection screen is a very effective way to support these conversations and to generate excitement as students see their responses roll live on the text/poll wall.   You can easily go into this full screen mode from your embedded poll widget via your webpage or your PowerPoint slide.

Seniors Texting Responses to the Live Text/Poll Wall

Seniors Sharing Possible Senior Project Topics via Poll Everywhere

As you can see in the screenshot of my Poll Everywhere dashboard below, you also have the ability to publish your poll via Twitter or your blog.

An Open-Ended Poll Question

Poll Everywhere for Adult Learners and Presentations

You can also use Poll Everywhere for your workshops and presentations with adult learners.   I used Poll Everywhere to kick off my presentation on participatory librarianship this past fall at the AASL National Convention.  By embedding my conversation starter questions into my PowerPoint slidedeck, I could stream the live text/poll wall of responses to the audience and facilitate our sharing of ideas.

Poll Everywhere at AASL; photo via Diane Cordell under a CC license

The only caveat to this method is that a large screen will be needed if you should be presenting in a room that is long and narrow in depth as your audience members in the back may too far back to see the screen with the information for texting or Tweeting a response.  You can head off this particular challenge by preparing mini “tickets” with the text and Tweeting information ahead of time to pass out to participants prior to your presentation.  The screencast below simulates how responses look in real time as they come into the live text wall for your poll:

If you want to embed a Poll Everywhere slide into your PowerPoint with the live text wall effect, you can watch my tutorial below:

Other Possible Uses for Instruction and Presentations

Poll Everywhere also offers these suggestions for using polls:

  • Audience choice awards
  • Texting Q&A to expert panels
  • Replace expensive clickers
  • Green surveys at conferences
  • Moderated TXT-to-screen graffiti
  • Text feedback to a presenter
  • Interactive signage
  • Training comprehension checks

What ideas or suggestions do you have for using Poll Everywhere in an instructional setting or for a presentation?  Text,or Tweet to chime in or share your response via the blog comments!  To participate: Text 41273 and your message to 99503 or tweet @poll 41273 and your message.

8 Easy Ways to Get Connected With ALA Learning

I hope you enjoyed getting to know the ALA Learning authors these past few weeks. Tomorrow we return to our regularly scheduled posts bringing you the best training and learning news, information, best practices, and thoughtful discussion.

Today I’d like to share some additional ways for you to get connected with ALA Learning, the official blog of the Learning Round Table of the American Library Association.

  1. Comment and join the discussion on our posts.
  2. Become a fan on Facebook: http://www.facebook.com/ALALearning
  3. Join our Linked In Group: http://www.linkedin.com/groups?home=&gid=2700921&trk=anet_ug_hm
  4. Follow us on Twitter: http://www.twitter.com/ALALearning
  5. Subscribe to our posts or news by RSS or email: http://alalearning.org/subscription-options/
  6. Join the Learning Round Table Email List: http://alalearning.org/about-the-learning-round-table/email-discussion-lists/
  7. Become a Learning Round Table Member–Only $20 on top of your ALA Membership: http://alalearning.org/join/
  8. Plan to join us for one of our events at PLA, ALA Annual, or ALA Midwinter.

As always feel free to comment and contribute to the discussion. If you have a topic to suggest for a post drop me (or any of the authors) a line at webmaster@alalearning.org.

Lori Reed

Lori Reed, Managing Editor of ALA Learning, has more than 15 years experience in training and is the Learning & Development Coordinator for the Charlotte Mecklenburg Library where she oversees the learning & development of a diverse group of staff at twenty libraries. Lori’s passions are performance consulting, learning strategies, and e-learning. Lori is coauthor, with Paul Signorelli, of Workplace Learning and Leadership: A Handbook for Library and Nonprofit Trainers. Lori also blogs at LoriReed.com and can be reached at lori[at]lorireed.com.

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Make 2010 Your Year of Learning!

It’s 2010. A new year, a new decade, and we have fabulous things in store for you in 2010. ALA Learning has the best of the best in training, learning, libraries, and blogging. Our team of bloggers has expertise ranging from leadership and mentoring to learning in virtual worlds.

Over the next two weeks you’ll get a chance to meet each of the ALA Learning authors and find out more about them.

If you are reading ALA Learning through an RSS feed take a minute to click through and check out our new look. The site has been redesigned to make the information you want easier to find and includes more options to share news and information on your favorite social networking sites.

ALA Learning is here for you! How can you connect?

  • Subscription Options – Our new Subscription Options page lets you subscribe to all posts from ALA Learning or just LearnRT news. You can select to have your subscription delivered through email or an RSS reader.
  • Subscribe to comments – Don’t want to miss any of our conversations? You can subscribe to all comments on our Subscription Options page, or if you are only interested in receiving notification to comments following your own you’ll find that option when you leave a comment to a post.
  • Threaded comments – you can reply to a post or to a specific comment. Just hover over a previous comment to enable the Reply link.
  • We’re updating our categories and tags to make your favorite posts easier to find.
  • You can connect with our authors and other round table members on Facebook and Twitter. Look for links in the sidebar.

On behalf of the Learning Round Table and the ALA Learning authors we wish you a successful, productive year filled with opportunities for learning beyond your wildest dreams.

With Warm Regards,

Lori Reed
ALA Learning Managing Editor

Lori Reed

Lori Reed, Managing Editor of ALA Learning, has more than 15 years experience in training and is the Learning & Development Coordinator for the Charlotte Mecklenburg Library where she oversees the learning & development of a diverse group of staff at twenty libraries. Lori’s passions are performance consulting, learning strategies, and e-learning. Lori is coauthor, with Paul Signorelli, of Workplace Learning and Leadership: A Handbook for Library and Nonprofit Trainers. Lori also blogs at LoriReed.com and can be reached at lori[at]lorireed.com.

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Link: How to Present When People Are Twittering

A big thanks to Janie Hermann for bringing this great article to our attention: How to Present When People Are Twittering.

twitter2Olivia Mitchell goes against the conventional wisdom and points out eight benefits to having an active twitter back-channel among your participants and then she takes one step further and suggests that there are even benefits to having your own Twitter back-channel while presenting!

Mitchell has some great advice for managing that back channel and concludes:

Presenting while people are twittering is challenging. But isn’t it better to get that feedback in real-time when you can do something to retrieve the situation – than wait till you read the evaluation sheets a few days after the conference – and find that you bombed?