Creating “Literary Salons” for Trainer-Teacher-Learners

An interesting thing is happening in the San Francisco East Bay area: a local chapter of the American Society for Training & Development is becoming the trainer-teacher-learner’s version of a literary salon, and its community of members has increased by nearly 33 percent (from 62 to 82 members) in less than six months.

 

Here’s how it’s evolving: Three of us who work on programming for the ASTD Mt. Diablo Chapter’s monthly two-hour dinner meetings at the Crow Canyon Country Club in Danville decided to build off of the Chapter’s tradition of bringing in the best available speakers on the interrelated topics of training, leadership, and human resources; we encouraged presenters to use engaging, cutting-edge presentation styles while playing off of the camaraderie which existed within the small group of 10 or 15 repeat attendees.

 

Chapter member Steven Cerri, presenting on the topic “Why Most Training Isn’t Sticky and What to Do About It” at the Chapter’s April meeting, didn’t just cover the topic effectively; he frequently called attention to the techniques he was using and, as a result, kept the event lively, personal, and sticky for the audience he was addressing. And that’s when the magic began: the regulars had never been shy about engaging speakers and each other throughout the monthly formal presentations, but they upped the ante—and made the experience memorable—by being part of the discussion rather than sitting back, listening passively, and politely asking questions while Steven stood before them. And when the hour-long formal program was over, people didn’t quickly empty the room. The discussion continued informally for at least another half hour.

 

Daren Blonski, VP of Leadership Development for Sonoma Learning Systems, inspired an equally engaging exchange the following month on the theme of what trainers need to know to function effectively in multigenerational workplaces. We worked together, as he prepared his PowerPoint slides, to incorporate a Cliff Atkinson Beyond Bullet Points style to his presentation—creating a visual narrative flow from slide to slide without using much text. The level of engagement between Daren and the other participants—it would be inaccurate and unfair to refer to them as an “audience” in this context—was electric. Daren didn’t even use all the slides he had prepared; he took advantage of the lively interactions to cover the material, and the discussion continued informally for almost 45 minutes after the monthly meeting was formally adjourned.

 

Provokare Presentations Founder Roberto Giannicola, at the Chapter’s June meeting, took the process over the top. With visually stimulating slides, a puckishly engaging sense of humor, and a presentation virtually free of bullet points (except when he was using them to show how ineffective they can be), he set an enormously high bar for all presenters who will follow him at Mt. Diablo Chapter dinner meetings. He facilitated a very lively discussion on how the combination of  imagery and storytelling creates effective learning experiences, and it was again with reticence that everyone parted ways nearly an hour after the meeting ended.

 

It hasn’t taken long for the word to spread. That small community of regulars in March has quickly expanded so that the Chapter’s meeting last night, featuring ASTD Senior Chapter Coach Scott Wilson (based in Washington, D.C., but traveling under the auspices of ASTD to serve as keynote speaker for the event), drew 32 participants—nearly half of them first-time attendees, and two of them returning after at least a few years away from the Chapter. One after another, they confirmed that they were drawn to Scott’s presentation on “Current Reports and Best Training Practices from ASTD’s National Office” because colleagues have been telling them about the “incredible energy” that is coming out of the Mt. Diablo Chapter presentations and discussions. And, of course, it was no surprise to find two people standing outside in that warm summer evening weather 90 minutes after Scott’s formal presentation ended last night. Which suggests that we may not be far from seeing after-meeting discussions which exceed the two-hour time frame for the formal dinners and presentations themselves.

 

For more information about the Chapter’s activities, please visit its website.

Paul Signorelli

Paul Signorelli is a writer, trainer, presenter, and consultant based in the San Francisco Bay Area. He works with clients to successfully facilitate the introduction of new technology into organizations; prepares and presents webinars and other online and onsite learning opportunities for a variety of clients; is actively involved in ALA and ASTD; continues to prepare articles for "American Libraries," the eLearning Guild's "Learning Solutions Magazine," and other publications; and co-wrote "Workplace Learning & Leadership" with Lori Reed for ALA editions. Paul can be reached at paul@paulsignorelli.com.

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PicLens –wish I had this yesterday

PicLens_wall1

My learning style is about as visual as they come. Which means I like to load up my PowerPoint presentations and online instruction modules with images. Just yesterday, I spent a lot of time in Google Images and Flickr searching for the just right photo or graphic to illustrate an upcoming presentation. I’m sure you know how tedious it is to scroll down each page of results, click to the next page, scroll down, click, …until eye and mouse fatigue set in.

Now there’s PicLens! It wasn’t until this morning that I found Jenny Levine’s recommendation for this very cool tool. Tedium transforms to levitation. There is a sense of flying past the 3D image wall, hovering over sections, zooming in and out for near and far perspectives—a dragonfly view of the online image world. Using the same Google Image search that I had performed yesterday sans PicLens, pictures that I hadn’t noticed before jumped out at me. I could scroll the length of the few hundred results with fluid ease instead of giving up after 3 or 4 pages. You’ve just got to try it to appreciate the experience.

Downloads are available for Firefox, IE, and Safari. It only works on certain sites like Google Images, Flickr, Facebook. I found it pretty intuitive to use, but tutorials are available just in case.

Betha Gutsche

Betha Gutsche has been a virtual librarian ever since receiving her MLIS from the University of Washington Information School. Immersed in the online community of WebJunction, she has cultivated community connections through forums, live online events, and writing stories about the library community. She has delved into e-learning design, curriculum development, needs assessment, and all things connected to social learning in the online world. Betha is the editor-in-chief of the Competency Index for the Library Field. She is now the manager of Project Compass, a program working with public libraries to augment their service to communities impacted by tough times. Underneath it all, Betha is an artist and loves to raise awareness of visual literacy and introduce people to the power of image.

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The Post-it™ Way

post-it1
… the widespread use of Post-it™ notes and cheat sheets reveals a lot about the way people learn and how they apply that knowledge to their jobs.

This is from an intriguing post by Tom Kuhlman on the Rapid E-Learning Blog: What We Can Learn About Instructional Design from Post-it™ Notes. I have to admit that I recognized myself in the description of a typical e-learning designer, who has a tendency to include “more information than is necessary to learn the task.”

After reading it, I did a quick tour of my office to see how many people had post-it notes scattered around their desks. Fourteen out of sixteen desks had visible post-its or equivalent note scraps. Why is the Post-it note such a winner?

  • Its small size forces you to record the bare essence of a thought or instruction. In Kuhlman’s words, a note does not contain all you need to know, but what you need to do.
  • It can be stuck on things to easily catch your attention.
  • It can be grouped with other Post-its and rearranged as needed.
  • Only the most immediately relevant bits of information stay within view, limited by the area of your desk.

I’m not going to convert all my training materials to Post-it notes, but I could do more to apply the “what you need to do” filter to instructional design. Along the same lines, Presentation Zen tells us we need to choose between deep or wide scope. “How much can I cover today vs. how much can my students absorb today?” Why not think of a PowerPoint presentation as a series of Post-it notes? Pare each slide down to the shorthand essence of what you want to convey.

Think Post-it! This is my new mantra. I have a Post-it on my laptop to remind me.

Betha Gutsche

Betha Gutsche has been a virtual librarian ever since receiving her MLIS from the University of Washington Information School. Immersed in the online community of WebJunction, she has cultivated community connections through forums, live online events, and writing stories about the library community. She has delved into e-learning design, curriculum development, needs assessment, and all things connected to social learning in the online world. Betha is the editor-in-chief of the Competency Index for the Library Field. She is now the manager of Project Compass, a program working with public libraries to augment their service to communities impacted by tough times. Underneath it all, Betha is an artist and loves to raise awareness of visual literacy and introduce people to the power of image.

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Edmond Otis: A Trainer Training Trainers

Working with and watching a trainer as talented as Edmond Otis in action offers lessons far beyond the topic on the table.

Edmond, presenting a recent Infopeople webcast on “Setting Boundaries With Library Patrons,” offered guidance to library staff members on a variety of interrelated topics, including how to deal with library users who are problems because they are so nice. Faced with the nice person who is taking up more time than we have to offer, we are not without options, he reminds us in the webcast. Edmond first suggests that we ourselves are culpable in letting the situation persist, then offers tips on how to professionally—and humanely—resolve the problem: be honest and tell them that we have others who need our assistance; be nice since those who are nice deserve reciprocal treatment; and value the magic of the rapport we can develop and maintain by treating others with respect rather than lashing out in frustration. He emphasizes the need to consistently apply the rules, policies, and procedures we are expected to follow. And he reminds us to be empathetic, attentive, warm, respectful, engaged, flexible, and responsive—which pretty much describes how Edmond himself operates as a trainer.

The presentation, at that level, can serve as a trainer’s manual for other trainers even though it is as far as one can be from the Beyond Bullet Points approach which Cliff Atkinson is so justifiably popularizing among those employing PowerPoint slides in their workshops, webcasts, and webinars. One of Edmond’s viewers, in fact, took the time to write and thank Edmond for effectively incorporating his slides (viewable from the page where the webcast is archived) into his presentation. It’s not, as we can see, just about the way the slides look; it’s as much about the trainer’s ability to engage an audience and leave it with a lesson to be treasured and employed to everybody’s benefit.

A fully integrated presentation—in this case, the sound of Edmond’s well-modulated voice, the sight of him speaking during the webcast, and the presence of slides which provide a simple roadmap to the presentation and also serve as printable hand-outs to be retained and used as a handy cheat sheet—do not require lots of fancy graphics; if it is from the heart and meets the audience’s needs, it’s going to be effective.

The reminder here for all of us involved in staff training is that there are numerous ways to approach learners onsite or online. The wonderfully creative way Atkinson approaches PowerPoint is, in fact, very attractive, and I’m among those who are experimenting with it and enjoying it. This doesn’t mean that any of us need to see this as an either-or, to-bullet-or-not-to-bullet, choice. Bullet points can be effective and attractive if the presenter is as engaging as Edmond is in this webcast, and students will, as we have seen, respond appreciatively. And the more tools we have and employ, the more we’re going to have to offer those who want to learn from us.

Paul Signorelli

Paul Signorelli is a writer, trainer, presenter, and consultant based in the San Francisco Bay Area. He works with clients to successfully facilitate the introduction of new technology into organizations; prepares and presents webinars and other online and onsite learning opportunities for a variety of clients; is actively involved in ALA and ASTD; continues to prepare articles for "American Libraries," the eLearning Guild's "Learning Solutions Magazine," and other publications; and co-wrote "Workplace Learning & Leadership" with Lori Reed for ALA editions. Paul can be reached at paul@paulsignorelli.com.

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Alternatives to PowerPoint

Since PowerPoint was first released, there has been a slight backlash to it. It reminds me of a couple of things. I remember in the late 1990′s, people discovered they could put dancing chipmunks all over their webpages and put twinkly lights as their backgrounds. Perhaps worse was when the site would have background music you could not turn off.

Here is the World’s Worst Website. Don’t look at it too long though – it might hurt your ears or your eyes. My how times have changed.

Skip to today and MySpace profiles look much like the early webpages of yore. Ok so I had it wrong – they were hamsters. Whoops. Anyway – if you are missing those hamsters, you can get a little taste here – though for the love of your co-workers, turn down the sound! Oh my. I just looked again at the page and started to drool.

Then we have PowerPoint. PowerPoint turned 20 this year! There are plenty of bad PPT designs out there, and I’m sure we’ve all had our experiences with them.

Some best practices for using PPT:

  1. PowerPoint is not a teleprompter. Don’t include every word you plan on saying on every slide
  2. It is meant to be a compliment to a presentation
  3. Use sans-serif fonts like Arial or Helvetica (easier to see) – I like Verdana because it is similar to Arial but a bit more spread out
  4. General guidelines:
    • Titles 44 pt
    • Subtitles 28 pt – 34 pt
    • Bullet points 24 pt
  5. Don’t include too much text
  6. 6X6 rule – no more than 6 bullet points and no more than 6 words per bullet point
  7. Check your spelling – people will notice errors and start looking for others
  8. Don’t go crazy with colors – test your presentation on a projector before you go live
    • Colors can have cultural connotations and even increase or decrease respiration and mental stimulation
  9. keep your background and graphics simple
  10. Use sounds, animations or transitions sparsely (an example was a presentation I saw in Phoenix once for PLA where there was a blooming cactus on each slide – very distracting! I don’t even remember what the presentation was about…)

You can upload your presentations to SlideShare and then share them – also people can comment on your show or subscribe to your shows.

Zoho has had a presentation component for a while now. It’s called Zoho Show. Here is what I found about it:

  • You can have presenter notes
  • You can add shapes
  • There are more choices of fonts in Zoho than in Google Presentation
  • You can use “Public Gadget” to make it available as a side panel listing on your blog or website
  • There are more choices of slide layouts (including one with title and bulleted list which Google does not currently have)
  • You can add tags to your show
  • You can add symbols and shapes to it as well like arrows or boxes etc.
  • You can customize the background colors
  • The themes available: Plain, Dark Cloud, Simple, Professional, Casual, Fusion, Brushed Metal, Midnight, Royal Blue
  • Can set timing
  • Can export to HTML
  • This is my example

Google Documents and Spreadsheets now have a sibling. They just added (drumroll please) Google Presentation to the brood. These are my findings from testing it out:

  • There are numerous themes available: Blank, Gradient White, Gradient Black, Graph Paper, Grass, City, Bubbles, Pink n Pretty, Liquid, Shelley, Sparkling, Rustic, Plain Jane, Texturized, and Chalkboard
  • Four slide layouts: Title, Text, Two-Columns, Caption, Blank
  • You can move slides up and down
  • You can add new slides but you can’t change the layout of an existing slide
  • You can duplicate slides
  • You can insert new text boxes and images
  • You can share and publish your presentation and see revisions
  • You can subscribe to your presentation or others presentations via RSS
  • When you start your presentation, there is a collapsible box on the right that lists people in your presentation at the same time – Very nifty!
  • It can be saved as a Zip file but I don’t see how you can export it as a PPT.
  • Here is a link to one I played around with: Good Food
  • though it seems currently you have to create a Google Docs login to view it

Check ‘em out!

A PowerPoint Chuckle

I know this is probably making the rounds to all of us who use PowerPoint, but since this is so funny and unfortunately accurate I thought I’d share.

http://www.youtube.com/watch?v=HLpjrHzgSRM&v2
- How NOT To Use Powerpoint By Comedian Don McMillan

While on the subject of PowerPoint…I don’t necessarily love it, but it is a helpful tool…two things that I’ve found that have helped keep my PP Presentations fun (at least for me (which is important too)):

  1. Create my own custom templates/slide designs
    (I just can’t take Dad’s Tie anymore )
  2. Use nice graphics/artwork…Microsoft has their clipart site: http://office.microsoft.com/en-us/clipart/default.aspx?lc=en-us , but I’ve really enjoyed using sites like stock.xchng: http://www.sxc.hu/index.phtml to get great quality images…(I’ll re-size in Fireworks or PhotoShop Elements to keep the file size down)

What do you all do?

A Quick Intro to ScreenCasting

I love to ScreenCast…for both teaching and training, screencasting has become one of my best tools. Below is a quick example of a simple screencast…a little PowerPoint, a little Camtasia, and boom…a teachable moment…to post wherever I need it.

[blip.tv ?posts_id=276484&dest=-1]
The above is a screencast of a PowerPoint presentation, I opened PowerPoint and used Camtasia 4 to record the screen as I spoke. After recording I produced the video as several diferent types of files, the one above is a .wmv. From there I uploaded the video to blip.tv and took the code that site generated and pasted into WordPress…that’s it.

A nice tutorial on how to do this is located on the freevlog site…very easy to follow screencasts for PC and Mac.

C(S)ites:
Camtasia – techsmith.com
blip.tv – blip.tv
Freevlog -freevlog.org

If you’d like some more information check out my NJLA Presentation or send me an email at librarysteve@yahoo.com

Enjoy, Steve
p.s. Thank You to Pete for the opportunity to post here