27 Questions with Lori Reed

1. Your One Sentence Bio

  • Lori Reed, mom, library enthusiast, lifelong learner, passionate about helping people, team Edward!

2. Do you blog? If yes, how did you come up with your blog name?

  • I moved my blog from LibraryTrainer.com to LoriReed.com yesterday. I chose my name because it will remain constant. I want the freedom to change directions with my blog as needed.

3. What is your professional background?

  • I worked for several years as a firefighter/EMT and discovered that I love training. I conducted training for firefighters and EMTs for a while then moved to computer training (better hours and pay). I worked for a few for-profits and found that I really missed the environment of public service. A job came open at the library in Charlotte for someone to do computer support and training and it seemed like the perfect fit. 10-years and three jobs later and it’s still a great fit!

4. What training do you do? staff? patrons? types of classes?

  • I coordinate the staff development at my library. This means that I don’t get to do as much training anymore. Instead I do more strategic planning. I look at the mission and vision and goals of the library and translate those back into competencies that staff need to achieve the library’s goals. I work with managers and staff to see what skills our staff need to accomplish the library’s goals and to get their jobs done well. I rely on a core group of staff trainers to facilitate most training sessions. I also serve as an internal consultant to help staff trainers develop their courses and materials.

5. What training do you think is most important to libraries right now?

  • I think the most important thing is that we be strategic with our training. If you align your training with your library’s vision, mission, and goals then you are right on track.

6. Where do you get your training?

  • Wherever I can! North Carolina State Library’s Master Trainer Program, Mecklenburg County, InSync Training, Learning Round Table, ASTD, ISPI, conferences, blogs, Twitter, friends…maybe the question should be where don’t I get my training.

7. How do you keep up?

  • The first rule of … wait … wrong question. I follow other people who keep up with subjects I’m interested in. It saves me a lot of time! I live by GTD principles and use my Outlook calendar and tasklist religiously. It also helps to have a clear personal definition of keeping up. For me keeping up means keeping my inbox at or near 0 and having some idea of what is going on in the world. For other people keeping up may mean knowing about every new idea or gadget that is coming out.

8. What do you think are the biggest challenges libraries are facing right now?

  • I think traditionally libraries have been slow to adapt and change. The world around us is changing at a faster and faster pace. To remain relevant and cherished by everyone in our communities we need to adapt faster. We need to take risks and be willing to try new things that might fail. We need to look at failure as a success and staying the same as a failure. We need to reduce the digital divide that exists among libraries. We need to continue to market our services. We’re being asked to do more with less–maybe it’s time to get more creative with funding and partnerships. We desperately need a new universal brand that reflects 21st century libraries!

9. What are biggest challenges for trainers?

  • Training is not always the solution. Training does not solve problems that stem from poor management or software that’s not intuitive. These are bigger issues at an organizational level. Traditionally trainers have not been in a role to contribute to organizations at that higher level. That needs to change. Trainers need to be part of the strategic planning of libraries and need to have the flexibility to implement complete performance solutions. When training is called for, developing quality training takes time. It’s more than happy butts in seats. Like everyone else, trainers are being asked to do more with less or worse to deploy bandages that will not solve long term performance or organizational issues.

10. What exciting things are you doing training wise?

  • We recently implemented a curriculum for staff training. We also received a generous donation of Lumenix (a learning content management system) from Handshaw, Inc. I’m working with my staff trainers to convert existing face-to-face training into self-paced, online training. It’s a very slow process because it takes exponentially more time to create self-paced modules that replace what we were doing face-to-face. I’m hoping to implement live, online training this fall. Fellow ALA Learning blogger Paul Signorelli and I are co-authoring a book on leadership for trainers that should be available this summer.

11. What do you wish were you doing?

  • I’m doing everything that I want to be doing, I just wish there were more hours in the day to do more and to sleep more.

12. What would you do with a badger?

13. What’s your favorite food?

  • Anything that is shared with good conversation and good company.

14. If you were stranded on an island, what one thing would you want to have with you?

  • A lifetime supply of insect repellent.

15. Do you know what happens when a grasshopper kicks all the seeds out of a pickle?

16. Post it notes or the back of your hand?

  • Post in notes are a GTD nightmare! I use my Outlook/Blackberry tasklist to action items. I use eWallet on my PCs and Blackberry for random information that I need to remember like passwords, printer IP addresses, security codes, etc. eWallet is well worth the small cost!

17. Windows or Mac?

  • Doesn’t matter just give me a browser.

18. Talk about one training moment you’d like to forget?

  • Potty training!

19. What’s your take on handshakes?

  • Ackward early in my career, but now I’m comfortable with them. If I know you though, watchout, I’m more likely to hug you than shake your hand!

20. Global warming: yes or no?

21. How did you get into this line of work?

  • See question 3.

22. What is the best part of your job?

  • Just about everything! Seeing the ripple effect that occurs as a result of good planning and strategy. Seeing staff whom I’ve worked with get promoted to new jobs. It’s all good!

23. Why should someone else follow in your shoes?

  • Everyone else has a good point of wearing your own shoes, but if you have a passion for learning, love helping people, don’t mind public speaking, and have good problem solving skills then you might want to consider a career in training workplace learning and performance.

24. Sushi or hamburger?

  • Hamburger.

25. LSW or ALA?

  • I belong to both, and they both have pros and cons.

26. What one person in the world do you want to have lunch with and why?

  • Only one? I’m going to break the rules and say the ALA Learning bloggers. I think it would be amazing to get these 12 people all in the same place at the same time. I can’t imagine what the energy would be like!

27. What cell phone do you have and why?

  • A pink Blackberry Curve. I really wanted an iPhone but I can’t get a signal in my house using the Blackberry Storm or the iPhone. Verizon gives library employees a 19% discount which is substantial off a bill with two phones and two data plans. I also must have a phone that syncs directly to Outlook (See questions 7 and 16).

Lori Reed

Lori Reed, Managing Editor of ALA Learning, has more than 15 years experience in training and is the Learning & Development Coordinator for the Charlotte Mecklenburg Library where she oversees the learning & development of a diverse group of staff at twenty libraries. Lori’s passions are performance consulting, learning strategies, and e-learning. Lori is coauthor, with Paul Signorelli, of Workplace Learning and Leadership: A Handbook for Library and Nonprofit Trainers. Lori also blogs at LoriReed.com and can be reached at lori[at]lorireed.com.

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23 Questions with Lauren Pressley

Hi everyone! I’m very excited to be joining the ALA Learning team, and am glad to get to introduce myself in such a fun way. It’s hard to follow so many creative answers, but I liked the format, so here we go…

1. Your One Sentence Bio

  • I’m just another geeky librarian.

2. Do you blog? If yes, how did you come up with your blog name?

  • I do! I blog over at Lauren’s Library Blog. I know; it’s not really a descriptive name, is it? I started it during library school, when I wasn’t really sure what I was going to end up doing. The vague name allowed me to talk about whatever classes I was taking at the time. A year or so ago I thought about moving to something more descriptive, but apparently I’m not too creative, and just stuck with the same old name. :)

3. What is your professional background?

  • I blogged about this just the other day! I’ve been hanging out and working in libraries for most of my life, since elementary school as a volunteer. All of my full-time work has been at Wake Forest University in North Carolina. First as a microtext specialist, and now as an instructional design librarian.

4. What training do you do? staff? patrons? types of classes?

  • I’ll teach pretty much anything. I teach credit-based courses for undergraduates, one-shot classes for students, workshops and classes for library staff, and even classes for teaching assistants and faculty. Of course, I tend to teach different things to these different audiences; topics range from basic information literacy skills for first year students to information issues for those about to graduate to pedagogy or syllabus design for faculty.

5. What training do you think is most important to libraries right now?

  • All training is important. Over and over I hear from people about how hard it is to keep up with things. Trainers that keep up can help other staff members by synthesizing current trends and information and providing the most relevant information in easy to digest sessions.

6. Where do you get your training?

  • Three years ago I would have said, “from blogs.” Now I’d say it’s a combination of things: blogs still provide a lot of good content, Twitter points to new information fast, the library literature is full of in-depth information. I listen to a lot of technology related podcasts. I read a lot and spend a lot of time having conversations with people about trends and what they think is important. I also get a lot out of going to conferences and attending sessions. But pretty much, I take it anywhere I can get it, so I’m sure I’m leaving things out.

7. How do you keep up?

  • See answer six. :)

8. What do you think are the biggest challenges libraries are facing right now?

  • Time–at least in the libraries that I regularly talk with. It seems that everyone is trying to do more with the same, or less, staff as before. So it’s not very meta, or very big picture (which is very unusual for me), but it is very practical. Finding time to do everything that needs to be doing seems to be a challenge for a lot of us.

9. What are biggest challenges for trainers?

  • Well, to piggy-back on question eight, for me it’s planning training sessions that people can actually find time to attend! And it’s hard to know what’s going to resonate with a group. Just last semester I offered a class that several people requested, and no one signed up. I offered another on a whim and at a busier time of year, and it was the best attended workshop I’ve ever led. Figuring out what topics people will be interested in, as well as the timing that will get the most attendees, can be a bigger challenge than it seems.

10. What exciting things are you doing training wise?

  • I just wrapped up a program called “teaching teaching” that I worked on with another colleague. For one semester we offered a weekly hour long “class” on basic teaching principles for teaching library staff across campus. There was still demand the next semester, so I  facilitated weekly hour long discussions on topics of interest to teaching library staff. We had really good turnout throughout the entire program, but all agreed that now that everyone has a baseline of understanding of teaching topics, we could offer it every few semesters. Now I’m pulling together an online resource for this same group on teaching technologies.

11. What do you wish were you doing?

  • I feel very lucky. I love what I’m doing and am quite happy with it!

12. What would you do with a badger?

  • Take photos of it and post them to Flickr.

13. What’s your favorite food?

  • I like most any food, as long as it’s Vegan.

14. Post it notes or the back of your hand?

  • My phone, or maybe Evernote. I’m not a big fan of scraps of paper around my workspace, and I don’t like writing on myself all that much. I keep a notebook for longer notes, and use my phone for short reminders.

15. Windows or Mac?

  • Fluent in both, but I’m also using Ubuntu. The three computers I run each have their own OS. My favorite of the three is my Mac.

16. What’s your take on handshakes?

  • I’m a fan. Handshakes should be firm.

17. How did you get into this line of work?

  • Incredible luck, supportive supervisors and administrators, and with intense enthusiasm.

18. Why is the best part of your job?

  • I get to do so many interesting things! No, wait… it’s that I get to think about big picture issues and do something with it! I mean… it’s that I work with really awesome people! Oh, shoot. I’ll never be able to pick the best part. :)

19. Why should someone else follow in your shoes?

  • Ummm, I picked “my shoes” out because they were a good fit for where I wanted to go. I’m guessing people with other destinations or interests might choose different ones. Others will have to judge which shoes will take them where they want to go.

20. Sushi or hamburger?

  • Some sort of vegetable sushi.

21. LSW or ALA?

  • I adore both. In very different ways.

22. What one person in the world do you want to have lunch with and why?

  • I’d time travel to the future (that’s not off limits, is it?) to meet baby boy Borwick. It’d be fun to get to know a little bit about who this little mystery person will be.

23. What cell phone do you have and why?

  • I was one of those people standing in line for an iPhone the day they came out. I have been immensely happy with it, though I’ve had to work hard to keep the technology as a tool to make my life easier, rather than a technology that drives my life (for example, by making it too easy to check email all the time). It’s a great little device, and I love how it lets me do things that a bag of gadgets used to let me do.

Lauren Pressley

Lauren Pressley is the Instructional Design Librarian at Wake Forest University. In this role she works with librarians and faculty to improve the design of their teaching and to share information about integrating appropriate educational technology. She also works with emerging technologies. Lauren’s passion is helping people learn about the changing information landscape and think about what that means for them as consumers and producers of information. Recently Lauren published So You Want To Be a Librarian and Wikis for Libraries. She was an ALA Emerging Leader in 2008 and was a recognized as a Library Journal Mover & Shaker in 2009. She frequently writes and presents on education, instruction, technology, and the future of libraries. Lauren also blogs at ALA Learning, tweets as @laurenpressley, and can be reached at lauren@laurenpressley.com.

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Maurice Coleman’s Getting to Know All About Me Post

I am Maurice Coleman, one of the writers here at the ALA Learning blog and I have been tasked to both reintroduce myself to celebrate the (awesome!) redesign of the blog (thanks Lori!) Another challenge point is that I have to follow Peter Bromberg, again. (I followed him at Pres4Lib. Not easy since he is a great live speaker.)

So, how to do this you may ask?

The following questions were “crowd-sourced” during a few posts on the T is for Training (the library training podcast’s) Google group. A number of members of that group, which is pollinated by several ALA Learning writers, came up with this set of “getting to know you” questions. They are to be answered in one sentence. Let’s see how long that lasts. So Let’s Get This Party Started. Remember: Nothing Beats a Failure but a Try according to the Godfather, James Brown. The annotated version of this post will be up on my blog later this week.

1) Your One Sentence Bio

I am a tech/sports/tv/history geek that loves to educate, excite and stir up the status quo (when needed) in my position as the Technical Trainer for my public library system and as host of the T is for Training podcast who happens not to be a librarian. (Whew, that was hard to keep that to one sentence.)

2) Do you blog? If yes, how did you come up with your blog name?

Yep, but not a frequently as I once did. The name I came up with was The Chronicles of the (almost) Bald Technology Trainer As for the name: well it is a continuing story about a guy with not too much hair who shows people how do stuff with stuff. The Chronicles of the (almost) Bald Technology Trainer sounds better. This is how I started blogging. (Yeah, that “one sentence” thing lasted long.)

3) What is your professional background?

I have been training for over fifteen years starting with community development and neighborhood organizing training, then technology training in NY, then a variety of training my library system, focusing on technology and organizational development and culture immersion here in Maryland.

4) What training do you do? staff? patrons? types of classes?

My organized trainings are for staff, while I do “just in time” training for the public as needed. I teach both face to face and virtual classes, on computer skills, management skills, Microsoft Office products, social networking tools and organizational culture.

5) What training do you think is most important to libraries right now?

Teaching staff and public that our mission of connecting people to information does not change even though the vessel of delivery or what we deliver changes.

6) Where do you get your training?

Trial and Error, lots of experience and a Train the Trainer class back in 1994. Learning to accept failure as a learning experience was essential to developing what training and speaking skills I have today.

7) How do you keep up?

By depending on the kindness of my friends inside the computer via Twitter, Friendfeed, (both locked because of previous spam stupidity)  some RSS feeds and list-servs, and outside the computer at meetings and conferences.

#8) What do you think are the biggest challenges libraries are facing right now?

Show the non library using public why libraries are a vital community resource on par with schools and public safety.

9) What are biggest challenges for trainers?

Balancing life and work.

10) What exciting things are you doing training wise?

At MPOW we are creating a Civility Through Customer Service training using blended synchronous, asynchronous, and face to face modules. The T is for Training podcast is in the middle of our intersession featuring interviews and a 27 question trainer questionnaire that may sound familiar to you, gentle reader.

11) What do you wish were you doing?

Living a life of leisure on a live aboard in the Caribbean snorkeling, diving and eating too much seafood.

12) What would you do with a badger?

Take it to Wisconsin.

13) What’s your favorite food?

How can you have ONE?!?

14) If you were stranded on an island, what one thing would you want to have with you?

By myself? A sturdy sailboat. With my wife? A sturdy sailboat.

15) Do you know what happens when a grasshopper kicks all the seeds
out of a pickle?

Yes, it claps with one hand.

16) Post it notes or the back of your hand?

Palm of hand.

17) Windows or Mac?

Windows with a mancrush on Linux.

18) Talk about one training moment you’d like to forget?

Like Mariano Rivera, I have a short memory of failure.

19) What’s your take on handshakes?

Solid, with a big hate of “wishy-washy” handshakes.

20) Global warming: yes or no?

If you call it Overall Global Climate Adjustment due to man made chemicals in the air, then yes.

21) How did you get into this line of work?

At a FPOW I started as a trainer helper (really an apprentice) then started to deliver then develop trainings.

22) What is the best part of your job?

Helping people “get it” and feel empowered.

23) Why should someone else follow in your shoes?

I get paid to teach and learn new stuff.

24) Sushi or hamburger?

Hamburger Sushi. Done and done.

25) LSW or ALA?

Actually, I like them both for different reasons.

26) What one person in the world do you want to have lunch with and why?

I would like to have lunch with my father.

27) What cell phone do you have and why?

A very dumb but rugged one for the moment. I want a smart phone but every service and phone had serious pluses and minuses. Presently trying to work out what I want to do.

Maurice Coleman

Maurice Coleman, has been Technical Trainer at Harford County (MD) Public Library in North Eastern Maryland for the last 7 years. He has 20 years of experience training all ages how to sensibly use technology, computer hardware and software. He has also trained on effective technology planning and deployment, social media skills, nonprofit organizational development and fundraising, community organizing and presentation skills. He has presented at numerous conferences on topics such as digital personal branding, technology implementation, presentation and training skills, community development and effectively using social media. He hosts the library training podcast T is for Training and writes for the American Library Association’s LearnRT blog ALALearning. For his work he was named a 2010 Library Journal Mover and Shaker and received the Citizens for Maryland Libraries Davis McCarn Technology Award. You can find him on twitter @baldgeekinmd

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Pete Bromberg’s 23 things (minus 3): A getting to know ya post

Peter BrombergLori Reed, our intrepid blog manager, has asked each of the ALAlearning bloggers to begin the New Year by telling a little bit about ourselves.  I had no idea what I was going to write.  Enter Maurice Coleman, he of T-is-for-Training fame (and fellow ALALearning blogger), who sent around a fun training meme.  Voila!  Instant getting-to-know-ya template.

So here, in a slightly modified form (Maurice suggested one sentence answers, but — notice my attention to detail here– I didn’t notice that until after I finished writing my post) is a little bit about me.

  1. Your One Sentence Bio: I’m just a simple librarian trying to make it in this crazy world.

  2. Do you blog? If yes, how did you come up with your blog name? I blog with a bunch of wonderful people over at Library Garden.   We’re all from New Jersey which is the Garden State (no laughing, we’re 2nd in blueberry production, 3rd in cranberry production, 3rd in spinach, 4th in bell peppers, 4th in peach production, not to mention our tomatoes, corn, etc.) so we called ourselves Library Garden.  I almost immediately regretted it though because the blog was conceived for a national audience and there was a tendency early on by some bloggers to post only about parochial NJ items.  We got past that issue though and it’s been a great ride ever since.

  3. What is your professional background? My first job out of college was working for Nordstrom, which I really view as the foundation of my professional experience.  It was wonderful to work for a company whose culture was steeped in customer service and employee empowerment.  I’ve been unable to work (for long) in any other type of environment ever since.   I received my MLS from Rutgers SCILS in 1992.  My internship was in the AT&T Law Library (I thought I wanted to be a law librarian.)  My first job was for the Spokane County Library District where I worked as both a reference and YA librarian. I then worked at the EPA in Manhattan, learning a lot in a relatively short time from a certain Free Range Librarian.  From there I moved on to Head of Reference Services at the Camden County Library for four years, and then to the South Jersey Regional Library Cooperative in 2001 as Program Coordinator, and more recently as Assistant Director.  Among other duties, I currently provide continuing education to over 600 libraries in the southern seven counties of New Jersey.  If you’re looking for the best job in librarianship, please accept my apology–it’s taken.

  4. What training do you do? staff? patrons? types of classes? These days I do more scheduling of training then actual training, but I somehow still managed to do some speaking or training 14 times last year.  (I wouldn’t have guessed it was that much.)  Most of my training/speaking is for library staff.   I talk about change, the future, technology, effectiveness, training, virtual reference, cool tools, communication, teamwork, goal-setting, etc.  As a creative generalist I’ve never quite found a niche.  I’m the nicheless librarian (hmmm… maybe I should buy that domain right now…)

  5. What training do you think is most important to libraries right now? The most important thing for us to focus on is Information literacy in the broadest sense.  And I don’t mean we need to teach others about information literacy (although that is a role for us), I mean we need to be information literate, and think of information literacy in a new way.  Librarians and library staff need to understand how the world of information behavior is changing.  How do people produce, search for, track, consume and process information?  How are technologies and economies of scale (think: mobile phones, social networking) affecting the role that information plays in our lives?  How are human relationships being affected, and how does this all relate to the role of libraries in society and in peoples’ lives?  These are the questions that would keep me up at night if I wasn’t such a sound sleeper.

  6. Where do you get your training? I don’t get trained that much these days, but do sit in on many workshops that I schedule, so I pick up bits and pieces all year long.  I also take advantage of webinars as much as possible (thanks Webjunction!)   Most of my learning occurs through… oh wait, that’s the next question…

  7. How do you keep up?
    1. Blog Reading (155 feeds and counting) through Google Reader (which I only recently started using–and I’m really loving.)   There are also a handful of blogs that I subscribe to through email (thank you feedmyinbox) because I want instant notification and/or don’t want to miss a single post.
    2. Twitter: I’ve cultivated a great network of tweeps who are always tweeting something incredibly interesting, thought-provoking, or just plain entertaining.  Follow me, I’ll follow you: http://twitter.com/pbromberg.
    3. Listservs: Digref, Publib, many NJ library listservs, and ALA/NJLA listservs, among others.
    4. Old School: I read Library Journal, Public Libraries, American Libraries, and a variety of Association newsletters.  (Maybe listservs belong under the “Old School” category too?)

  8. What do you think are the biggest challenges libraries are facing right now?
    1. Figuring out our place in the rapidly changing world. While I think every business and organization is facing a similar challenge, the challenge to libraries is exponential because so many of the changes directly affect how people find and use information which goes to the core of our mission.
    2. Marketing/Telling our Story:  For years and years libraries have had a pass; we haven’t had to work very hard to demonstrate our value, and some librarians (still) seem to actively resent the idea that we should have to demonstrate our value.  Those days are over and getting overer. (Hey, I like that quote–maybe bartelby’s will pick it up.)  Which is one reason I was so pleased to see The M Word on LISNews’ list of blogs to read in 2010.  If you’re not already reading The M Word, I cordially invite you to begin.
    3. Focusing on Customer Experience.  To simplify as much as possible, but not simpler:  If our customers have a good experience when they interact with the library or any portion thereof, we’re golden.  If they don’t, we’re toast.   (Note:  I recently posted a piece on customer experience, with a basic overview and suggested links. )

  9. Enneagram Type 9What exciting things are you doing training wise? Any training I do these days is exciting.  Right now I’m working (with my wife) on putting together a full day preconference on the Enneagram.   This is very exciting!

  10. What do you wish were you doing? As an Enneagram nine, I’m not sure I know what I wish I were doing.   But playing tennis or laughing with my wife is always better than a poke in the eye.

  11. What’s your favorite food? Pizza.  Purchased somewhere in NY, NJ or the Philly area.  If you’re not buying pizza in one of these geographic areas it’s not really pizza.  Sorry, it’s not.  (OK, an exception for Chicago deep-dish.  As long as you qualify it.)

  12. If you were stranded on an island, what one thing would you want to have with you? A book on how to survive on a desert island for less than five dollars a day.  And a sturdy guitar–maybe I’d finally learn how to play it!

  13. Talk about one training moment you’d like to forget? Once, while teaching a class on communication, I used the old example of a loaded question, “So, are you still beating your wife.”  As a man presenting to a group of mostly women, I quickly realized that perhaps a better example was called for.  Such are the dangers of ad-libbing.  I felt terrible.  Awful.  Embarrassed.  But at the end of the day, it was still better than digging ditches.

  14. How did you get into this line of work? I was going to be a teacher but then had a dream (yes, an “I was asleep at the time” dream dream dream type dream) that suggested librarianship might be a good career.  So I went to library school instead of for a Masters of Ed.  I think this story is true.  I’m almost certain it is.  And if it isn’t, it should be.

  15. What is the best part of your job? It’s hard to pick a best part of a great job.  I suppose I enjoy a certain amount of freedom and creative control, and I enjoy that my job brings me into contact with so many people.

  16. Why should someone else follow in your shoes? This question reminds me of  a story from Martin Buber’s Tales of the Hasidism, which I will now paraphrase to the best of my recollection.  The gist of it:   Samuel, a very devout man who is struggling to be good in the eyes of the Lord, approaches the Rabbi and asks, “Rabbi, should I try to be more like Moses or more like Abraham?”  The Rabbi replies, “Rather than trying to be more like Moses, or more like Abraham, the Lord would be pleased if you tried to be more like Samuel.”  And that’s all I have to say about that.  (note added 1/11/10–As a geeky librarian, it’s been bothering me that I probably got this story a little wrong–it’s been 20+ years since I read it, and I think I conflated two stories.  In any case, here is a more accurate version of one of the stories, the gist being more or less the same)

  17. Sushi or hamburger? Both, thank you.

  18. LSW or ALA? A false dichotomy if there ever was one.

  19. What one person in the world do you want to have lunch with and why? I would love to have lunch with my paternal grandfather.  He passed away when I was two so I never really got to know him, and by all accounts he was a decent, and gentle man.  And I have a feeling he’d pick up the tab even if I insisted otherwise.

  20. What cell phone do you have and why? I just bought an iphone five days ago because Verizon gave me such terrible service, compounded by billing errors–ugh, I’m exhausted just thinking about it… The iphone has been fun but all of a sudden I’m getting “no service”, so I hope this doesn’t turn into a problem as some quick googling suggests it might.  Fingers crossed!