Libraries, Trainers, and Communities of Learning: When Fourth Place Is a Winner

Fourth place may be a lousy position in a marathon, but looks to be a winning place for trainers, libraries, and all they serve.

Let’s recap the initial places, as defined by Ray Oldenburg in his influential book, The Great Good Place: our first place is our home; our second place is where we work, and our third place is the treasured community meeting place where we, our friends, and colleagues come and go.

In listening to the comments made by a student who loves libraries, a group of us participating in one of Maurice Coleman’s recent biweekly T is for Training podcasts realized that libraries are poised to help define, create, and nurture a new concept for a fourth place: a community gathering place for social learning—a place onsite and online where communities of learning are developed and nurtured.

It makes so much sense, and speaks so well of the present and future of libraries, that a couple of us (including Jill Hurst-Wahl) immediately described the idea on two separate blogs within a few days of each other. And it didn’t stop there: after all, we’re trainers—we’re supposed to know how to get an idea across when we’re excited about it.

We have continued to think of all that this sort of fourth place means and could mean to libraries and library users. It builds off the existing pattern of library as third place—a community meeting place that is at the heart of communities and community. It acknowledges the library as a center of learning at a time when those who do not engage in learning are quickly left behind. It combines the wonderful information and entertainment resources libraries continue to provide with the growing dedication all members of library staff have to helping others learn to utilize the resources available to them. And best of all, it gives libraries a chance to be at the head of the pack in meeting onsite and online community members’ needs for first-rate lifelong learning rather than making the mistake we made years ago in not taking the leadership role which Google, bookstores, and others took while we were asleep at the wheel.

The idea of fourth places as gathering places for social learning seems to appeal to everyone who hears the concept. A colleague who runs a learning center here in the San Francisco Bay Area, for example, immediately expressed a great deal of enthusiasm for the concept and plans to write about it for the thousands of colleagues she has across the country. Which is both a tribute to the idea and a warning to those of us who hope that libraries will remain at the center of the concept. If we don’t grab and run with this concept which sprang out of a conversation among a small group of workplace learning and performance practitioners who happen to be affiliated with libraries across the country, we’ll only have ourselves to blame when the Google of social learning centers basks in the success of the vision we helped create.

Our choice here remains obvious: use it or lose it. I’m betting we can use it to help build community partnerships in ways we’re only starting to imagine.

Paul Signorelli

Paul Signorelli is a writer, trainer, presenter, and consultant based in the San Francisco Bay Area. He works with clients to successfully facilitate the introduction of new technology into organizations; prepares and presents webinars and other online and onsite learning opportunities for a variety of clients; is actively involved in ALA and ASTD; continues to prepare articles for "American Libraries," the eLearning Guild's "Learning Solutions Magazine," and other publications; and co-wrote "Workplace Learning & Leadership" with Lori Reed for ALA editions. Paul can be reached at paul@paulsignorelli.com.

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Tipping Points and Cows

It’s not as if trainer-teacher-learners—a group which includes nearly anyone currently affiliated with or using libraries—have any extra time on our hands. There are mornings when the act of opening our eyes and glancing at our to-do lists is enough to make us want to dive back under our blankets, close our eyes, and hope that visions of things to be done will somehow miraculously vanish before we move out of the comfort of our beds.

That, however, didn’t stop several of us from immediately rising to the challenge posed by our fellow CE Buzz blogger Peter Bromberg this morning when he noted–in much kinder and gentler words than I’m using here–that we’ve become somewhat slothful about keeping up our commitment to contribute to CE Buzz and the community of learnersit represents. In asking us whether we wanted to continue as contributors and, more importantly, whether we were willing to commit to a fairly easy schedule of posting articles so that fresh content appears regularly, Peter inadvertently reminded us why we were so attracted to the site initially.

My immediate reaction was to call Peter; discuss what we’re doing and what we might be doing better; and promise that I would return sooner than later. Excited and encouraged by what we know will come of this, we both noted that there seems to be a rising wave of energy and excitement around the work CLENE is currently doing and the level of commitment CLENE members bring to the organization and to our parent organization, the American Library Association.

The blog, for many of us, is both an extension and an integral part of what CLENE provides and inspires—a 21st-century physical and online variation of the Third Place which Ray Oldenburg, inThe Great Good Place, suggested we need in addition to home and workplace. It should and deserves to be nurtured. And it’s only going to grow if those of us who are committed to contributing to it meet our commitments, and those of you who are drawn into this community of trainer-teacher-learners become active participants through your responses and engagement with all that CLENE and CE Buzz can offer.

“It feels as if we’re right at a tipping point,” Peter commented, and I began to laugh, for even though I recognized the term “tipping point” as coming from Malcolm Gladwell’s book which uses the term as its title, my mind—in equal states of exhaustion and hyper-caffeination—began to latch onto the word “tipping,” picture things being tipped, and—for no reason I can offer other than my penchant for always enjoying word and visual playfulness—started thinking about things being tipped over. Like a glass of wine. Or a glass of milk. Or, in the oft-cited image which must hearken back to our rural roots and people with too much time on their hands, cows—as in “cow-tipping.”
Now please understand that neither Peter nor I are suggesting that we’re going to pursue cow-tipping as a learning technique or a fundraising effort on behalf of CLENE or any of its activities under the auspices of the American Library Association. (I frankly doubt that ALA and its incoming president, Camila Alire, would be very supportive of this kind of endeavor.) On the other hand, the trainer-teacher-learner in me did spend a little time this afternoon with Wikipedia and other sources to learn more about the alleged practice of cow-tipping and read the wikipedians’ report that “According to popular belief, cows can easily be pushed over without much force because they are slow-moving, slow-witted and weak-legged, have a high center of gravity and sleep standing up. Numerous publications have debunked cow-tipping as a myth. Cows do not sleep standing up, nor do their knees lock, making the act of cow-tipping impossible.” (See, you actually learned something by staying with me this far into the blog.)

Please, furthermore, don’t expect us to suggest that current efforts to find a new look and logo for CLENE’s materials might somehow involve the image of a cow being tipped over while engaged in learning—at least not unless other CLENE members and ALA’s wonderful membership director, John Chrastka, want to make a connection I’m not willing to make right now. (No, John, I won’t hold my breath waiting for you to take the lead on this one.) But do understand that if we could take the time it took to have that conversation this morning and giggle over improbable images and apparently non-existent pastimes, we and our fellow CE Buzzers certainly can carve out the time to continue thinking out loud here on the blog in the hope that some of the more serious ideas and practices which we document and propose will somehow contribute, overall, to the improvement of the training-teaching-learning arena which we all so clearly cherish. And we hope you’ll join us here on the blog, as well as in CLENE, as we continue promoting creativity and innovation in workplace learning and performance to the benefit of libraries and all we serve.

For more information about CLENE and how to join the group, please follow this link.

Paul Signorelli

Paul Signorelli is a writer, trainer, presenter, and consultant based in the San Francisco Bay Area. He works with clients to successfully facilitate the introduction of new technology into organizations; prepares and presents webinars and other online and onsite learning opportunities for a variety of clients; is actively involved in ALA and ASTD; continues to prepare articles for "American Libraries," the eLearning Guild's "Learning Solutions Magazine," and other publications; and co-wrote "Workplace Learning & Leadership" with Lori Reed for ALA editions. Paul can be reached at paul@paulsignorelli.com.

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