Posts tagged ALA
ALA Conference 2010: Trainers Talking and Acting as Leaders
Jul 7th
You can’t, as a few of us suggested during a presentation on trainers as leaders sponsored by the American Library Association (ALA) Learning Round Table at the Association’s 2010 Annual Conference in Washington, D.C. last week, be in that city without thinking about leadership. The monuments, the government buildings, the sense of history that surrounds you makes it an undeniable presence—something that permeates your entire being as deeply as the hot and humid weather which greeted us.
So it was natural that a few of us—Maurice Coleman, Technical Trainer for Harford County (MD) Public Library and host of the biweekly T is for Training podcasts; Sandra Smith, Learning and Development Manager at the Denver Public Library system; and Louise Whitaker, Training Coordinator from Oklahoma’s Pioneer Library System—chose leadership as the topic for a 90-minute conference session that was part formal presentation, part panel discussion, and lots of interaction with approximately 50 colleagues who joined us for that Sunday morning gathering.
Drawing from interviews Lori Reed and I have been doing with Maurice, Sandra, Louise, and several others for Workplace Learning and Leadership: A Handbook for Library and Nonprofit Trainers (to be published by ALA Editions in May 2011) to document the leadership roles that workplace learning and performance professionals are assuming in libraries and other organizations across the country, we began with the idea that leadership is positively explosive. When it is effective, it lights up skies. Draws people together. Creates collaborative opportunities and results which are not achieved in any other way.
Leadership, for most of us, doesn’t mean we have to be bombastic. It’s the day to day incremental efforts we make that lead to long-term and sustainable changes within our organizations. And that’s what our colleagues seem to appreciate most from us.
Lori and I, in our interviews and our own experiences, are not finding a one-size-fits-all model of leadership, nor is that what we expected. Interviewing colleagues from the ALA Learning Roundtable and from other organizations throughout the United States, we are, instead, finding a group of very passionate, creative, and dedicated people doing what they believe is right. And even though Lori couldn’t be with us in Washington, D.C. last week, we were lucky to have a few of the people who have been guiding us so they could share a little of what we’ll be dealing with in the book.
Maurice, for example, discussed how the T is for Training podcasts draw colleagues from a geographical cross section of the country together every other week to discuss workplace learning and performance issues and solutions. Those live shows provide a first-rate forum for the exchange of ideas and have been instrumental in further developing a community of learners among those responsible for fostering organization-wide communities of learning.
Shifting gears a bit, Louise talked about how she revamped the entire way in which evaluations were conducted at Pioneer to determine whether the learning opportunities she was designing and offering to staff were actually producing results of benefit to the library, its staff, and its users.
During the final segment of our discussion, we moved to the heart of library trainers as leaders within their own organizations: Sandra provided examples of how she works from a position at the library management table to help shape and implement workplace learning and performance programs. By consistently working to be part of the decision-making process in terms of designing and offering learning opportunities for staff at Denver Public, she shapes as much as implements what her colleagues need and appreciate in a workplace learning and performance program.
Exchanges between presenters and audience members were as lively and creative as the topic we addressed; in briefly discussing ways to create something sustainable from our initial 90 minutes together rather than having that session be an isolated learning experience, one member of the Learning Round Table offered to collect business cards and set up an online discussion group for those who wanted to continue the conversation.
If that’s not creative leadership in action, I need to go out and do more interviews.
N.B. – For a different view of leadership on display at the 2010 ALA Annual conference, please see Paul’s Leaders Emerging article.
ALA 2010 Training Showcase On YouTube
Jun 28th
Howdy from ALA 2010.
It is hot and humid. Really hot and humid. If you are attending ALA and missed the Training Showcase to take a dip in your hotel pool, I understand. So if you were otherwise engaged in cooling off activities or were unable to make your way here to Washington DC, do not fret.
Here is Stacy as an excellent example of the brief but effective videos. You can find the rest bu clicking the playlist links above. I hope these videos give you a flavor of the great Learning RoundTable ALA 2010 Training Showcase.
Webinars for Trainers and Training Managers
Feb 16th
The Learning Round Table is happy to have two Emerging Leaders teams working on projects for our group. The message below is from one of the teams:
Our team has been tasked with the designing and planning of a series of webinars on topics of interest to trainers and managers/coordinators of training and staff development. The first step in this process is to determine topics for the webinar series, and we would like to hear what you have to say!
We would really appreciate it if you could take a few minutes to complete the following survey:
http://www.surveymonkey.com/s/YK9YFV6
Thank you!
Jennifer and Team (Angela, Natalie, and Sonnet)
Jennifer Spriggs
If you have questions about the survey please direct them to Jennifer at jspriggs@allconet.org
Learning Round Table February Meeting
Feb 15th
Our next Learning Round Table meeting is this Wednesday 02/17/2010 from 2-3pm EST.
All Learning Round Table members (and any other interested people) are invited to attend our virtual monthly meetings. We use the meetings for updates and follow-ups to committee work, discussions, sharing and announcements. We use ALA’s OPAL web-conferencing platform for these meetings. Meetings are held at 2pm EST. The following is the current meeting schedule:
- Wednesday, February 17
- Thursday, March 11
- Wednesday, April 21
- Thursday, May 13
- Wednesday, June 16
This is a great time to get involved as we have lots of new ideas and projects on the horizon. Registration not required. Just click this link to join in: http://www.conference321.com/masteradmin/room.asp?id=rs423c62c43df0
We look forward to seeing you there!
27 Questions with Lori Reed
Jan 28th
1. Your One Sentence Bio
- Lori Reed, mom, library enthusiast, lifelong learner, passionate about helping people, team Edward!
2. Do you blog? If yes, how did you come up with your blog name?
- I moved my blog from LibraryTrainer.com to LoriReed.com yesterday. I chose my name because it will remain constant. I want the freedom to change directions with my blog as needed.
3. What is your professional background?
- I worked for several years as a firefighter/EMT and discovered that I love training. I conducted training for firefighters and EMTs for a while then moved to computer training (better hours and pay). I worked for a few for-profits and found that I really missed the environment of public service. A job came open at the library in Charlotte for someone to do computer support and training and it seemed like the perfect fit. 10-years and three jobs later and it’s still a great fit!
4. What training do you do? staff? patrons? types of classes?
- I coordinate the staff development at my library. This means that I don’t get to do as much training anymore. Instead I do more strategic planning. I look at the mission and vision and goals of the library and translate those back into competencies that staff need to achieve the library’s goals. I work with managers and staff to see what skills our staff need to accomplish the library’s goals and to get their jobs done well. I rely on a core group of staff trainers to facilitate most training sessions. I also serve as an internal consultant to help staff trainers develop their courses and materials.
5. What training do you think is most important to libraries right now?
- I think the most important thing is that we be strategic with our training. If you align your training with your library’s vision, mission, and goals then you are right on track.
6. Where do you get your training?
- Wherever I can! North Carolina State Library’s Master Trainer Program, Mecklenburg County, InSync Training, Learning Round Table, ASTD, ISPI, conferences, blogs, Twitter, friends…maybe the question should be where don’t I get my training.
7. How do you keep up?
- The first rule of … wait … wrong question. I follow other people who keep up with subjects I’m interested in. It saves me a lot of time! I live by GTD principles and use my Outlook calendar and tasklist religiously. It also helps to have a clear personal definition of keeping up. For me keeping up means keeping my inbox at or near 0 and having some idea of what is going on in the world. For other people keeping up may mean knowing about every new idea or gadget that is coming out.
8. What do you think are the biggest challenges libraries are facing right now?
- I think traditionally libraries have been slow to adapt and change. The world around us is changing at a faster and faster pace. To remain relevant and cherished by everyone in our communities we need to adapt faster. We need to take risks and be willing to try new things that might fail. We need to look at failure as a success and staying the same as a failure. We need to reduce the digital divide that exists among libraries. We need to continue to market our services. We’re being asked to do more with less–maybe it’s time to get more creative with funding and partnerships. We desperately need a new universal brand that reflects 21st century libraries!
9. What are biggest challenges for trainers?
- Training is not always the solution. Training does not solve problems that stem from poor management or software that’s not intuitive. These are bigger issues at an organizational level. Traditionally trainers have not been in a role to contribute to organizations at that higher level. That needs to change. Trainers need to be part of the strategic planning of libraries and need to have the flexibility to implement complete performance solutions. When training is called for, developing quality training takes time. It’s more than happy butts in seats. Like everyone else, trainers are being asked to do more with less or worse to deploy bandages that will not solve long term performance or organizational issues.
10. What exciting things are you doing training wise?
- We recently implemented a curriculum for staff training. We also received a generous donation of Lumenix (a learning content management system) from Handshaw, Inc. I’m working with my staff trainers to convert existing face-to-face training into self-paced, online training. It’s a very slow process because it takes exponentially more time to create self-paced modules that replace what we were doing face-to-face. I’m hoping to implement live, online training this fall. Fellow ALA Learning blogger Paul Signorelli and I are co-authoring a book on leadership for trainers that should be available this summer.
11. What do you wish were you doing?
- I’m doing everything that I want to be doing, I just wish there were more hours in the day to do more and to sleep more.
12. What would you do with a badger?
- Recruit it to the Learning Round Table and teach it to fish!
13. What’s your favorite food?
- Anything that is shared with good conversation and good company.
14. If you were stranded on an island, what one thing would you want to have with you?
- A lifetime supply of insect repellent.
15. Do you know what happens when a grasshopper kicks all the seeds out of a pickle?
16. Post it notes or the back of your hand?
- Post in notes are a GTD nightmare! I use my Outlook/Blackberry tasklist to action items. I use eWallet on my PCs and Blackberry for random information that I need to remember like passwords, printer IP addresses, security codes, etc. eWallet is well worth the small cost!
17. Windows or Mac?
- Doesn’t matter just give me a browser.
18. Talk about one training moment you’d like to forget?
- Potty training!
19. What’s your take on handshakes?
- Ackward early in my career, but now I’m comfortable with them. If I know you though, watchout, I’m more likely to hug you than shake your hand!
20. Global warming: yes or no?
- Ask him.
21. How did you get into this line of work?
- See question 3.
22. What is the best part of your job?
- Just about everything! Seeing the ripple effect that occurs as a result of good planning and strategy. Seeing staff whom I’ve worked with get promoted to new jobs. It’s all good!
23. Why should someone else follow in your shoes?
- Everyone else has a good point of wearing your own shoes, but if you have a passion for learning, love helping people, don’t mind public speaking, and have good problem solving skills then you might want to consider a career in training workplace learning and performance.
24. Sushi or hamburger?
- Hamburger.
25. LSW or ALA?
- I belong to both, and they both have pros and cons.
26. What one person in the world do you want to have lunch with and why?
- Only one? I’m going to break the rules and say the ALA Learning bloggers. I think it would be amazing to get these 12 people all in the same place at the same time. I can’t imagine what the energy would be like!
27. What cell phone do you have and why?
- A pink Blackberry Curve. I really wanted an iPhone but I can’t get a signal in my house using the Blackberry Storm or the iPhone. Verizon gives library employees a 19% discount which is substantial off a bill with two phones and two data plans. I also must have a phone that syncs directly to Outlook (See questions 7 and 16).



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