Pat Carterette Memorial Service and Scholarships

Dear Library Colleagues,

The ALA Learning Round Table Board and members join the Ohio and Georgia library communities in mourning the loss of the effervescent Pat Carterette–a dear friend, colleague, and leader of the Learning Round Table.

If you can be in Cleveland on Feb. 5, you may want to attend the memorial service. The obituary notice is available at:  http://blog.cleveland.com/sunpress/2011/01/pat_carterette_59_worked_nine.html

Our Learning Round Table Newsletter honored Pat in the December issue.

Pat, an inspiration to us all, lives on in our actions to promote continuing education for library staff.  In consultation with Pat, the Learning Round Table is establishing two awards in her name at $1,000 each annually.

  1. The Pat Carterette Emerging Leader Sponsorship will sponsor one ALA emerging leader each year beginning in 2011-12 and each year afterward.
  2. The Pat Carterette Continuing Education Award will be awarded to a Learning Round Table member for the purpose of attending a conference or workshop of the recipients choice on the topic of continuing education and instruction.  (We are working to receive approval from ALA on this scholarship.)

Both of these honors are projects that Pat began in her time as President of the Learning Round Table. Both represent the passion Pat had for continuing education for library staff.

If you would like to donate to these Pat Carterette honorary learning awards, please send a check to our fabulous Learning Round Table Liaison at ALA:
ALA-LEARNRT
Attn: Darlena Davis
50 E. Huron Street
Chicago, IL 60611
RE: Pat Carterette Honorary Awards

And please join us in celebrating the very vibrant but too short life of our friend, Pat Carterette.

Thank you,

Sharon Morris
ALA Learning Round Table President 2010-11

Lori Reed

Lori Reed, Managing Editor of ALA Learning, has more than 15 years experience in training and is the Learning & Development Coordinator for the Charlotte Mecklenburg Library where she oversees the learning & development of a diverse group of staff at twenty libraries. Lori’s passions are performance consulting, learning strategies, and e-learning. Lori is coauthor, with Paul Signorelli, of Workplace Learning and Leadership: A Handbook for Library and Nonprofit Trainers. Lori also blogs at LoriReed.com and can be reached at lori[at]lorireed.com.

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Saying Goodbye to Pat

You’ll see that the ALA Learning site has turned purple in memory of Pat Carterette, the Learning Round Table’s Past President, who passed away this morning.

From Pat’s husband:

Pat passed away this morning at 11:15 am. She was peaceful and fully ready at the end. She has asked that there be no memorial service or flowers. Those who would like to memorialize her could make a donation to the Dana Farber Cancer Institute’s Jimmy Fund. (And thank you to those who have already contributed!). Thank you to everyone for your love and support. You added immeasurably to Pat’s life in her last days.

You can connect with Pat’s family on Facebook:

http://www.facebook.com/home.php?sk=group_156838827692502

I had the pleasure of becoming friends with Pat as a result of our work together for the Learning Round Table. It goes without saying that Pat was an advocate for learning and libraries. Pat and I talked frequently about our jobs, our marriages, and our children. I sometimes referred to Pat as my second mom though she preferred being called my sister. :) Pat had a zest and enthusiasm for life that are hard to put into words. An avid runner and marathoner, Pat was vibrant and full of energy. She loved to talk about her children and how proud she was of them, and she liked to remind me that “this too shall pass” when I complained about my little ones’ teething or poopy diapers.

When I feel overwhelmed with work and life, I think about Pat who taught me, and told me frequently, that you don’t have to do it all at once. A hard lesson to learn, Pat taught me that it’s ok to space out having a family, work, and professional commitments. When I struggled with the idea of running for a Learning Round Table board position, Pat told me, “There’s plenty of time. You don’t have to do it all at once.”

Now looking back, I realize how ironic this is since Pat’s life was cut short. But then when I think about it more, I realize that Pat lived more in her 50-something years than most of us live in one or two lifetimes! I can’t think of anyone who packed more punch into the years she had than Pat. What an amazing woman. What an amazing life. I’m so glad to have had her as a friend and mentor.

Goodbye Pat. Friend. Mentor. Advocate. And loved by all.

Pat Carterette 1951-2011

Lori Reed

Lori Reed, Managing Editor of ALA Learning, has more than 15 years experience in training and is the Learning & Development Coordinator for the Charlotte Mecklenburg Library where she oversees the learning & development of a diverse group of staff at twenty libraries. Lori’s passions are performance consulting, learning strategies, and e-learning. Lori is coauthor, with Paul Signorelli, of Workplace Learning and Leadership: A Handbook for Library and Nonprofit Trainers. Lori also blogs at LoriReed.com and can be reached at lori[at]lorireed.com.

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Top Young Trainer Nominations Being Accepted

From Training Magazine:

Do you know an up-and-coming training leader age 40 or under? Someone who stands out from the crowd? Someone who is an outstanding training professional with excellent leadership qualities? Someone who deserves recognition for his or her outstanding efforts in the training industry?

Please nominate him or her for Training magazine’s 2011 TOP YOUNG TRAINER AWARDS.

Nominations are due JANUARY 10, 2011.

Nominating is easy—just fill out the form below and e-mail it and your nominee’s resume back to Editor-in-Chief Lorri Freifeld at lorri@trainingmag.com. Please note we will not accept any self-nominations. Submissions will be reviewed by Training’s Editorial Advisory Board. The list of all winners will be published in the May 2011 issue of the magazine, along with extended profiles of the Top 10. The Top 10 will be invited to serve on Training’s 2011 Editorial Advisory Board beginning in June. The 2010 Top 10 Young Trainers are not eligible to be nominated for 2011, but the other 30 winners and those on the Trainers to Watch list can be nominated as long as they have overcome new training challenges or developed new training initiatives within the last year.

These awards are designed to highlight emerging young leaders in the training industry and give them the well-deserved opportunity to be recognized.

Nomination Criteria:

  • NO SELF-NOMINATIONS
  • 40 years or younger by December 2010
  • in the training industry for at least 3 years
  • has at least 3 direct reports OR has orchestrated a large-scale training/learning and development initiative requiring management/leadership of a group of people within the last year
  • demonstrates leadership qualities (i.e., motivates/inspires direct reports and co-workers; acts as mentor/coach, either formally or informally; thinks strategically)
  • develops/leads innovative training initiatives
  • successfully met a significant training challenge in the last year
  • demonstrates career progression by taking on new responsibilities each year
  • In short, this is a person you would want on board in a training capacity at your organization.

To nominate your Top Young trainer for 2011, download and complete the nomination form. Save it and sent it as an email attachment to: Lorri@TrainingMag.com.

Lori Reed

Lori Reed, Managing Editor of ALA Learning, has more than 15 years experience in training and is the Learning & Development Coordinator for the Charlotte Mecklenburg Library where she oversees the learning & development of a diverse group of staff at twenty libraries. Lori’s passions are performance consulting, learning strategies, and e-learning. Lori is coauthor, with Paul Signorelli, of Workplace Learning and Leadership: A Handbook for Library and Nonprofit Trainers. Lori also blogs at LoriReed.com and can be reached at lori[at]lorireed.com.

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Learning Round Table Programs at Midwinter

Please join us for fun, learning, and planning at mid winter. The following Learning Roundtable programs taking place at the Midwinter Conference in San Diego:

  • Fri., Jan 7 4:00 pm – 5:15 pm  SDCC-Room 27 B Training for Peanuts: Learning Round Table Meet & Greet
  • Fri., Jan 7 5:30pm – 7:00pm We’re crashing the LITA Happy Hour at Se San Diego, Uber Lounge; 1047 5th Avenue, 619.515.3000
  • Sat ., Jan 8 8:00 am -12:00 pm SDCC-Room 31 A Learning Round Table Board Meeting I
  • Sun., Jan 9 10:30 am 12:00 pm MAR-Pacific Room Training Showcase Planning Meeting
  • Mon., Jan 10 10:30 am – 12:00 pm SDCC-Room 11 B Board Meeting II
  • Mon., Jan 10 1:30 pm – 3:30 pm SDCC-Room 30 B Staff Development Discussion

SDCC- San Diego Convention Center

MAR- San Diego Marriott and Marina – ALA Headquarters

Lori Reed

Lori Reed, Managing Editor of ALA Learning, has more than 15 years experience in training and is the Learning & Development Coordinator for the Charlotte Mecklenburg Library where she oversees the learning & development of a diverse group of staff at twenty libraries. Lori’s passions are performance consulting, learning strategies, and e-learning. Lori is coauthor, with Paul Signorelli, of Workplace Learning and Leadership: A Handbook for Library and Nonprofit Trainers. Lori also blogs at LoriReed.com and can be reached at lori[at]lorireed.com.

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Five Things I Learned in 2010

Inspired by other posts throughout the biblioblogosphere, I thought some of our authors could share what they’ve learned in 2010.

For me, this year has been about overcoming obstacles and adapting to change. What I’ve learned:

  1. We, humans, are meant to adapt. Thing big picture. We’ve adapted to global climate changes, changes from food gathering to agriculture. Change is hard. But you know what’s worse? Being obsolete. We have so many exciting things happening with e-books, e-learning, digital content, freedom of information–libraries are perfectly poised to embrace these technologies and become more than just a place to check out books.
  2. There is always a silver lining. Granted it may be hard to see the silver lining in the midst of the storm but just wait. Right before the rainbow appears you’ll see the glorious silver lining. I can’t tell you how many times I have wanted something, not gotten it, and then six months later realized how lucky I was to have not gotten what I wanted. Sometimes a better opportunity comes along or sometimes you realize what you wanted is not really what it appeared. Trust fate.
  3. Look for alternative solutions. If there is a program or initiative you feel passionate about and someone stomps on your idea, don’t give up. It could be as simple as reframing the idea or even changing the name of the program. Remember that it’s the end result that matters not how you get there.
  4. Focus on outcomes not tasks. Tasks are things that anyone can do. Outcomes directly support your organization’s mission and strategy. Outcomes should be where you focus your time and energy. Yes you still have to check your email and do mundane data entry but find ways to speed up, delegate, or eliminate time-vampires so you can spend the majority of your time on outcome related tasks
  5. Professionalism never goes out of style. As a trainer, learning facilitator, whatever you want to call it, we have the ability to influence others in our organizations. We generally interact with more staff than anyone else in the organization (except maybe IT). Use your power and influence to have a positive effect on the organization. Set the bar high. Don’t gossip or “roll around in the mud with staff” as one of my friends calls it. Don’t speculate on things that you don’t know about. Be honest. Be kind.

So readers, what have you learned this year? Feel free to comment or if you would like to submit a guest post please email me at webmaster@alalearning.org.

On behalf of the Learning Round Table, we wish all our readers a safe and happy holiday season!

Lori Reed

Lori Reed, Managing Editor of ALA Learning, has more than 15 years experience in training and is the Learning & Development Coordinator for the Charlotte Mecklenburg Library where she oversees the learning & development of a diverse group of staff at twenty libraries. Lori’s passions are performance consulting, learning strategies, and e-learning. Lori is coauthor, with Paul Signorelli, of Workplace Learning and Leadership: A Handbook for Library and Nonprofit Trainers. Lori also blogs at LoriReed.com and can be reached at lori[at]lorireed.com.

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ALA Learning Authors Nominated for Nine Edublog Awards

The ALA Learning authors have been nominated for a total of nine Edublog awards!

Best Group Blog

  • Learning Round Table
  • Bobbi Newman, Libraries and Transliteracy

Most Influential Blog Post of 2010

Best Individual Tweeter

  • Buffy Hamilton, @buffyjhamilton

Best New Blog

  • Bobbi Newman, Libraries and Transliteracy Blog

Best Resource Sharing Blog

  • Sarah Houghton-Jan, Librarian in Black

Best Librarian Blog

  • Buffy Hamilton, The Unquiet Library
  • Bobbi Newman, Librarian by Day

Best Educational Podcast

  • Maurice Coleman, T is for Training

Please support our authors and vote. Voting ends at 12 pm EST Tuesday, December 14, 2010. Only one vote allowed per IP address.

To read the full list of Edublog nominations, visit: http://edublogawards.com/

The Edublog Awards is a community based incentive started in 2005 in response to community concerns relating to how schools, districts and educational institutions were blocking access of learner and teacher blog sites for educational purposes. The purpose of the Edublog awards is promote and demonstrate the educational values of these social media.

Lori Reed

Lori Reed, Managing Editor of ALA Learning, has more than 15 years experience in training and is the Learning & Development Coordinator for the Charlotte Mecklenburg Library where she oversees the learning & development of a diverse group of staff at twenty libraries. Lori’s passions are performance consulting, learning strategies, and e-learning. Lori is coauthor, with Paul Signorelli, of Workplace Learning and Leadership: A Handbook for Library and Nonprofit Trainers. Lori also blogs at LoriReed.com and can be reached at lori[at]lorireed.com.

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Association of Specialized and Cooperative Library Agencies (ASCLA) to host 2011 Virtual Convergence

From Jan. 18 through Jan. 21, the Association of Specialized and Cooperative Library Agencies (ASCLA) will be hosting the 2011 Virtual Convergence, a webinar series addressing a broad range of topics relevant to issues and work throughout the library profession. It’s an opportunity to take a few hours at the start of the year to focus on you and the knowledge that will help you improve your job performance, enhance your library’s service delivery or take your career in a whole new direction—all from the convenience of your computer at a very reasonable price.

Registration for a single session starts at $40 for ASCLA members, and members will save on each session when registering for two or more sessions.
More information about this exciting event is available at the ASCLA website: http://www.ala.org/ala/mgrps/divs/ascla/asclaevents/virtualconvergence/virtualconverg.cfm

REGISTER NOW by going to this link, scrolling down to “Virtual Convergence” and clicking “Register” at right:
http://www.ala.org/Template.cfm?Section=olweb&Template=/Conference/ConferenceList.cfm&ConferenceTypeCode=X

A list of webinar titles below, but you can download a full schedule—titles, descriptions, dates and times—here:
http://www.ala.org/ala/mgrps/divs/ascla/asclaevents/virtualconvergence/asclavcschedule_20101110.pdf

WEBINAR TITLES:
“Grant Writing 101”
“Presenting Topics to People who are Autistic, Deaf, Disabled, and Non-Disabled”
“Teaching Ophelia: Assisting At-Risk Teenagers”
“Why Reinvent the Wheel? Tools for Serving the Fast-growing Teen Population”
“Knowledge Management: Process and Tools for Convergence”
“Using Learning Objects to Enhance Distance Reference Services”
“The Disability Experience in a Post- 2.0 World: Implications for Libraries”
“Contract Librarianship: Concepts and Strategies”
“Accessibilty 101: Assure That Your Library Is Welcoming & Usable for Persons With Disabilities”
“A Copyright Policy Update on Access to Information for Persons with Print Disablities”
“Public Computer Conundrums: Policy and Program Choices That Improve Patron Outcomes”
“How to Build a Bridge: Connecting Different Types of Libraries”
“Starting a New Library for At-risk Young Adults in a Digitally Divided Community”
“Libraries and Information Access for Differently-able Patrons: What We Can Do to Ensure Equality”
“Extending Our Reach: Using Extension Programs to Promote Statewide Resources.”
“Attracting Latinos to the Library: It’s All About Relationships”
“Conducting Successful Virtual Meetings”
“Careers in Federal Libraries”
“How to Find a Federal Job”
“Managing Library Adult and Family Literacy Programs”
“Resume Writing and Interviewing Techniques”
“Saks Fifth Avenue Service on a Dollar General Budget”
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Learn more about ASCLA at www.ala.org/ascla.
Save money on these and other professional development events by becoming an ASCLA member now at www.ala.org/membership, or by calling 1-800-545-2433.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Liz F. Markel, M.A.
Marketing Specialist
Association of Specialized and Cooperative Library Agencies (ASCLA)
Reference and User Services Association (RUSA)

Lori Reed

Lori Reed, Managing Editor of ALA Learning, has more than 15 years experience in training and is the Learning & Development Coordinator for the Charlotte Mecklenburg Library where she oversees the learning & development of a diverse group of staff at twenty libraries. Lori’s passions are performance consulting, learning strategies, and e-learning. Lori is coauthor, with Paul Signorelli, of Workplace Learning and Leadership: A Handbook for Library and Nonprofit Trainers. Lori also blogs at LoriReed.com and can be reached at lori[at]lorireed.com.

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Make a Nomination Today: The 2010 Edublog Awards

From http://edublogawards.com/
Welcome to the 2010 Edublog Awards.

Celebrating the achievements of edubloggers, twitterers, podcasters, video makers, online communities, wiki hosts and other web based users of educational technology.

Now into our 7th year!

And this year we’re going to run the nominations for each category just the same as we did last year :)

In order to nominate blogs for the 2010 Edublog Awards you have to link to them first!

Nominations: Close Friday 3 December!
Voting: Ends Tuesday 14 December!
Award Ceremony: Wednesday 15 December!

Categories include:

  • Best individual blog
  • Best individual tweeter
  • Best group blog
  • Best new blog
  • Best class blog
  • Best student blog
  • Best resource sharing blog
  • Most influential blog post
  • Most influential tweet / series of tweets / tweet based discussion
  • Best teacher blog
  • Best librarian / library blog
  • Best school administrator blog
  • Best educational tech support blog
  • Best elearning / corporate education blog
  • Best educational use of audio
  • Best educational use of video / visual
  • Best educational wiki
  • Best educational podcast
  • Best educational webinar series
  • Best educational use of a social network
  • Best educational use of a virtual world
  • Best use of a PLN
  • Lifetime achievement

To learn more and to find out how you can nominate your favorite library and education blogs read the rest of the post at http://edublogawards.com/.

Lori Reed

Lori Reed, Managing Editor of ALA Learning, has more than 15 years experience in training and is the Learning & Development Coordinator for the Charlotte Mecklenburg Library where she oversees the learning & development of a diverse group of staff at twenty libraries. Lori’s passions are performance consulting, learning strategies, and e-learning. Lori is coauthor, with Paul Signorelli, of Workplace Learning and Leadership: A Handbook for Library and Nonprofit Trainers. Lori also blogs at LoriReed.com and can be reached at lori[at]lorireed.com.

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Wear Purple for Pat…this Friday

Pat Carterette, the Learning Round Table’s immediate past president, was diagnosed recently and unexpectedly with stage four cancer. Friday, November 19, 2010 has been declared “Wear Purple for Pat” Day.

Please join us on the Facebook event site: http://www.facebook.com/event.php?eid=110972632303257 and celebrate the woman, join her fight and post photos of you in purple cheering Pat on.

At our Learning Round Table meeting today, the board created two honors in Pat’s name which will recognize and encourage both new and seasoned professionals in their leadership around continuing education for library staff. More about these honors to come.

Lori Reed

Lori Reed, Managing Editor of ALA Learning, has more than 15 years experience in training and is the Learning & Development Coordinator for the Charlotte Mecklenburg Library where she oversees the learning & development of a diverse group of staff at twenty libraries. Lori’s passions are performance consulting, learning strategies, and e-learning. Lori is coauthor, with Paul Signorelli, of Workplace Learning and Leadership: A Handbook for Library and Nonprofit Trainers. Lori also blogs at LoriReed.com and can be reached at lori[at]lorireed.com.

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Learning at the Charlotte Mecklenburg Library

Learning at the Charlotte Mecklenburg Library has changed a great deal since I began working there 11 years ago when most training consisted of courses such as how to use Microsoft Office and how to search online resources and databases. In 2005 I moved from a busy regional branch library to the Human Resources department and created the Library’s Core Competencies program and then in 2006 I worked with Helene Blowers on our Learning 2.0/23 Things Program. Once those programs were complete we received less requests for computer training and more requests for soft skills training such as customer service and communication skills.

Why the change? I think our staff are more tech-savvy and willing to try new things and at the same time technology has evolved to become more intuitive for the end-users.

In 2009 we created a Learning Council comprised of about 10 staff members from all facets of the library. We have a person from technical services, IT, children’s services, adult services, and outreach on the team. There are also staff members from large branches as well as small. We’ve tried to have representation from all parts of the library. Once a year the Learning Council meets to discuss training for the next year. We discuss what’s working well, what’s not working well, what skills are staff lacking, what new products might staff need training in. I also meet with a random sampling of managers to ask the same questions.

Last year I took the time to go through the Library’s strategic plan and define competencies that support that plan. Then I focused training on supporting each of those competencies. You can take a look at the complete curriculum here. The courses for that program were conducted by subject matter experts within the library. We have a separate training curriculum for managers and supervisors that is administered by another member of our HR staff.

This year we face new challenges of reduced staff (from more than 600 to about 300) and reduced hours at all of our locations. The workload for our front line staff has not decreased though. If anything our libraries are busier than ever since the unemployment rate in the area hovers around 10%. This makes it difficult for staff to find time to leave their libraries to attend training.

We’ve been making plans to introduce online learning to our staff for the past two years. It took some time to get the infrastructure in place to do this (you need lots of bandwidth!). I knew what kind of solution we needed or at least what I dreamed of!

We use PeopleSoft for all of our HR functions such as payroll and training registration and record-keeping. I wanted a system where I could create content, then publish the content as courses for our staff to take at their convenience, then have the training records automatically updated in PeopleSoft when the training is complete. I knew this solution would be expensive so I posted this on my local ASTD email list to see what recommendations others might have. Dick Handshaw, president of Handshaw, Inc. contacted me to discuss my needs further, then donated hosting of the learning content management system Lumenix to the Library. You can read more about the LCMS in the April 2010 issue of Computers in Libraries. Look for the article When the Going Gets Tough, the Staff Needs More Training. Below you can see a preview of the course software and a demo course.

The hope is with self-paced learning modules, our staff can complete courses at their own pace and convenience. They will not have to sign up for a course months away and travel to a training site. Instead we can provide solutions for learning on demand. When you need the training it’s there and available to you.

Realizing that self-paced training takes a lot of up front time to develop we are also implementing WebEx for live, online or synchronous learning. WebEx will allow staff to attend training, remotely from any location with Internet access. There are a number of similar Web conferencing platforms available.

Because synchronous learning courses can be developed more quickly then self-paced courses, we’ll be able to get more courses out quickly to our staff. However keep in mind that synchronous learning is not the same thing as a webinar. Synchronous learning courses are limited to a small number of individuals and are highly interactive. If you want to become an expert online trainer look no further than InSync Training and their Synchronous Learning Expert certification.

Our plan is over time to have most of our training available online with supplemental face-to-face sessions offered with more hand-on activities. None of this would be possible without the great team of staff we have who provide content for me to put into the online courses. Training, learning, whatever you want to call it, is definitely a team effort. I work with an amazing staff who always find ways to share the information they’ve learned with other staff.

Lori Reed

Lori Reed, Managing Editor of ALA Learning, has more than 15 years experience in training and is the Learning & Development Coordinator for the Charlotte Mecklenburg Library where she oversees the learning & development of a diverse group of staff at twenty libraries. Lori’s passions are performance consulting, learning strategies, and e-learning. Lori is coauthor, with Paul Signorelli, of Workplace Learning and Leadership: A Handbook for Library and Nonprofit Trainers. Lori also blogs at LoriReed.com and can be reached at lori[at]lorireed.com.

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