Curiosity Rules!

Phrenology bustI am fascinated by brain science, or I could say my brain is fascinated. There is a heightened and growing knowledge of how that astounding organism really works. As I’m reading John Medina’s Brain Rules (the book, which goes much deeper than the website), I keep thinking of the recent study released by the Department of Education, which compares the effectiveness of face-to-face, online, and blended learning delivery. The meta-analysis of over 1000 studies conducted between 1996 and 2008 seems to provide a solid basis for the conclusion that online instruction is “more effective in improving student achievement than the purely face to face instruction.” I wasn’t all that surprised by the findings, but I wonder if the basic comparison is all that meaningful. Is it the online versus face-to-face dichotomy that is the important distinction? Or is it innovative versus traditional approaches that make a difference in a person’s learning?

Levine neuro-developmental systems.There is often an underlying presumption that the traditional, on-ground classroom offers a quality instructional experience. I can attest that I have had very inferior f2f classes and I’m sure I’m not alone. Even with a good instructor, there are serious limitations to traditional teaching methods. When I returned to graduate school in mid-life, I was dismayed to realize what a struggle it is for my brain to absorb auditory information delivered in a 1-2 hour lecture format. Having read Dr. Mel Levine’s A Mind at a Time just before entering grad school, I grasped that I wasn’t stupid—it’s just that my learning strengths did not mesh with this age-old form of teaching. Levine identifies eight key neuro-developmental systems of the brain, illustrated here. Individual variation in the strength of these systems is huge; a math “genius” may be strong in sequential ordering yet dismal in social thinking; a socially gregarious person may be strong in language but weak in higher thinking. Our traditional educational system emphasizes attention controls and higher thinking and undervalues social thinking and spatial controls. As Medina says, “our schools are designed so that most real learning has to occur at home.” Levine’s work has generated a non-profit organization that seeks to deliver knowledge to All Kinds of Minds.

In the Online Learning Study, the front-runner was actually the blend of face-to-face and online. I would guess that the blended approach provides the greatest variety of learning options, allowing learners to engage their strongest neuro-developmental systems. And perhaps purely online delivery won out over f2f because instructional designers are trying harder to be innovative and deploying more tools to address different learning styles. I’m not comfortable with Secretary of Education Anne Duncan’s summary of the report that we need to “incorporate digital content into everyday classes.” It’s not the digital component alone that provides the learning magic. There are many teachers in on-ground classrooms who are experimenting with new strategies to engage students in-person.

Medina sums up his book with this declaration:

“The greatest Brain Rule of all is something I cannot prove or characterize, but I believe in it with all my heart ….it is the importance of curiosity.”

We need to be designing learning to stimulate and satisfy curiosity. Whether that is accomplished online or in-person is secondary to the essential Brain Rule.

Betha Gutsche

Betha Gutsche has been a virtual librarian ever since receiving her MLIS from the University of Washington Information School. Immersed in the online community of WebJunction, she has cultivated community connections through forums, live online events, and writing stories about the library community. She has delved into e-learning design, curriculum development, needs assessment, and all things connected to social learning in the online world. Betha is the editor-in-chief of the Competency Index for the Library Field. She is now the manager of Project Compass, a program working with public libraries to augment their service to communities impacted by tough times. Underneath it all, Betha is an artist and loves to raise awareness of visual literacy and introduce people to the power of image.

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Inching toward social learning paradise

Visualize a solution that not only allows you to chat with other participants, but also enables you to view their social profiles and “friend” them. Imagine a solution that also lets you add your own links and related information, which then become part of the final archive.

-David Wilkins, Learning 2.o and Workplace Communities
T&D Magazine, April 2009

Social learning paradiseGuess what? WebJunction already has those essential elements to build a rich social learning environment. Back in March, I announced an e-learning experiment at WebJunction, in which we focused our social tools on an online course about customer service. The results are in and summarized in The Social Learning Puzzle: Putting the pieces together.

Wilkins and I share a vision of “establishing a true learning culture where all employees are actively engaged in both the teaching and learning processes.” But what the Wilkins article misses in its enthusiasm is the reality that providing nifty tools is not enough. There are barriers to the adoption of the whole notion of engaged online learning. As I said in my summary,the active participants in the cohort had an enriched learning experience, but the majority of the initial group did not engage.

I believe in the vision and I’m taking it step by step toward social learning paradise. If you have anything to share on the topic, please let me know. (info (at) webjunction.org attn: gutsche)

Betha Gutsche

Betha Gutsche has been a virtual librarian ever since receiving her MLIS from the University of Washington Information School. Immersed in the online community of WebJunction, she has cultivated community connections through forums, live online events, and writing stories about the library community. She has delved into e-learning design, curriculum development, needs assessment, and all things connected to social learning in the online world. Betha is the editor-in-chief of the Competency Index for the Library Field. She is now the manager of Project Compass, a program working with public libraries to augment their service to communities impacted by tough times. Underneath it all, Betha is an artist and loves to raise awareness of visual literacy and introduce people to the power of image.

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Tufte the Magnificent

I finally seized the opportunity to see Edward Tufte deliver his one-day workshop Presenting Data and Information. Due to his rockstar reputation, I had some overblown expectations—something more theatrical, with flashy graphics, head stands, perhaps a light show? I spent the first two hours feeling a bit let down until I realized how antipodal his message is to the marketing flash of someone like Seth Godin. Tufte’s presentation is all about delivering substantive content that is cognitively engaging—an approach that he modeled expertly, sans bells and whistles. While I had overestimated Tufte’s histrionics, he did not underestimate my (his audience’s) intelligence.

The workshop is directed more toward those in the business world who need to present data and information to address engineering problems, inform budget decisions, and the like. However, I found a couple of take-aways for trainer-facilitators.

1. The Super Graphic (or Return of the Handout)

There is a tendency (especially in online learning) to reduce data and information to a minimal amount per screen, or to stretch data sets out over a series of screens. This is driven necessarily by the compact pixel real estate of the computer monitor, but the outcome is to shrink information toward meaninglessness or to confound the viewer’s cognitive ability to make comparisons and draw conclusions by scattering the inputs and forcing super-human acts of memorizing.

Enter the SUPER GRAPHIC! This is a printed, efficiently annotated graphic, dense with data, legal size or larger, that allows the learner to scan the entirety of an information set, make comparisons from proximal visual, numerical and textual information, and derive informed, self-propelled conclusions. This kind of information presentation could/should accompany most online training. Many courses include downloadable handouts of resources as more of an addendum than an integral part of the learning. Why not design a course around a super graphic, using the online portion to direct the learner’s attention, inject probing questions, and allow interactions to demonstrate the successful intake of knowledge?

2. Give the learner time to think

Several times during the workshop, Tufte asked the audience to study a data set or super graphic in one of his books, which we all had stacked in front of us. And then he stopped talking. Attention was not focused on the stage but on the pages of our books. There were some low murmurs of people sharing observations but the room of 400+ was otherwise quiet. This went on for five minutes—an eternity of “dead air” in broadcast parlance.

This was an aha! moment for me. Not only is it okay to give learners some studying-thinking time during instruction, it empowers them to absorb, reflect, and contribute to the formation of knowledge. It allows real learning to take place. Isn’t that more important than filling up every second of audio space?

Do I recommend going to see Tufte’s presentation next time he’s in your neighborhood? Sure! Yes, you can buy all the books for approximately half the price of the workshop, but you would miss the directed tour through the material and you would miss Tufte’s modeling of effective delivery.

Betha Gutsche

Betha Gutsche has been a virtual librarian ever since receiving her MLIS from the University of Washington Information School. Immersed in the online community of WebJunction, she has cultivated community connections through forums, live online events, and writing stories about the library community. She has delved into e-learning design, curriculum development, needs assessment, and all things connected to social learning in the online world. Betha is the editor-in-chief of the Competency Index for the Library Field. She is now the manager of Project Compass, a program working with public libraries to augment their service to communities impacted by tough times. Underneath it all, Betha is an artist and loves to raise awareness of visual literacy and introduce people to the power of image.

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Taking the temperature of training

Elliott Masie has just released his Learning Resources Barometer, the results of a survey to determine how learning budgets and resources are enduring the tough economic times.

The survey measures the increase or decrease in:

  • learning budgets
  • learning departments
  • volume of elearning modules
  • volume of f2f classes
  • amount of employee travel for learning
  • use of social learning
  • and more…

Check it out to see if there are any surprises. While you’re there, take a look at the Social Learning survey results. Where do you think your staff training sits on the scale of things?

Betha Gutsche

Betha Gutsche has been a virtual librarian ever since receiving her MLIS from the University of Washington Information School. Immersed in the online community of WebJunction, she has cultivated community connections through forums, live online events, and writing stories about the library community. She has delved into e-learning design, curriculum development, needs assessment, and all things connected to social learning in the online world. Betha is the editor-in-chief of the Competency Index for the Library Field. She is now the manager of Project Compass, a program working with public libraries to augment their service to communities impacted by tough times. Underneath it all, Betha is an artist and loves to raise awareness of visual literacy and introduce people to the power of image.

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An elearning adventure

We’re conducting an experiment over at WebJunction. And you can help us discover the answers. It’s called the Learn Together Project.

The challenge: can we take a self-paced, online, non-library-specific course and give it meaningful, social engagement with library context?

The course: The Customer’s Voice, a course in improving our anticipation and satisfaction of customers’ (patrons’) expectations

The setup:

  • We (WJ) create a group as a virtual classroom.
  • We invite people in the library world to join the group and sign up for the same course at the same time. (This is where you come in.)
  • We have a live-online kickoff meeting to get the learning juices flowing.
  • We proceed independently through the course.
  • We share our insights and comments in the discussions, and share library-relevant resources with the group.
  • We feel increased motivation and energy to learn and to apply our new knowledge to improve customer service on the job.
  • We learn together.

If you want to participate in our social learning experiment, join the group, enroll in the course, and we’ll see you at the kick-off meeting.

Betha Gutsche

Betha Gutsche has been a virtual librarian ever since receiving her MLIS from the University of Washington Information School. Immersed in the online community of WebJunction, she has cultivated community connections through forums, live online events, and writing stories about the library community. She has delved into e-learning design, curriculum development, needs assessment, and all things connected to social learning in the online world. Betha is the editor-in-chief of the Competency Index for the Library Field. She is now the manager of Project Compass, a program working with public libraries to augment their service to communities impacted by tough times. Underneath it all, Betha is an artist and loves to raise awareness of visual literacy and introduce people to the power of image.

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A little bedtime story

What happens when graphic designers try really really hard to be boring and to put the viewer to sleep? Check out Before&After’s Bedtime Book Cover challenge for a bit of light diversion before the holidays.

156 designers responded to the challenge to be boring. And many of them did not succeed.

I wonder what the contest results would look like if online instructional designers were given the same challenge. How high do you think the percentage would be of successfully sleep-inducing course modules?

Betha Gutsche

Betha Gutsche has been a virtual librarian ever since receiving her MLIS from the University of Washington Information School. Immersed in the online community of WebJunction, she has cultivated community connections through forums, live online events, and writing stories about the library community. She has delved into e-learning design, curriculum development, needs assessment, and all things connected to social learning in the online world. Betha is the editor-in-chief of the Competency Index for the Library Field. She is now the manager of Project Compass, a program working with public libraries to augment their service to communities impacted by tough times. Underneath it all, Betha is an artist and loves to raise awareness of visual literacy and introduce people to the power of image.

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The all-new networked teacher (librarian?)

Networked TeacherThere is a lot of talk about the new wired and networked student, but where does that leave teachers and trainers?

Alec Couros considers what it means to be a networked teacher and his ideas informed the last minute of this video on The Networked Student.

Networked Teacher roles Far from being rendered obsolete, the networked teacher has a powerful set of functions in the realm of social learning. Relieved of the sage-on-the-stage burden, teachers can explore new territory.

  • Learning architect: helps students to build learning networks
  • Modeler: provides guidance when students get stuck
  • Learning concierge: helps students with communication etiquette and how and where to ask for information
  • Connected learning incubator: provides guidance on how to vet resources and identify quality information
  • Network sherpa: organizes the mountains of information
  • Synthesizer: helps students navigate beyond the  course and develop real knowledge for their futures
  • Change agent: helps students to “creatively solve the world’s problems”

These are good roles to consider in terms of “training” (outmoded term) library staff, but don’t you think all of these roles could apply to librarians and their patrons of all ages?

Betha Gutsche

Betha Gutsche has been a virtual librarian ever since receiving her MLIS from the University of Washington Information School. Immersed in the online community of WebJunction, she has cultivated community connections through forums, live online events, and writing stories about the library community. She has delved into e-learning design, curriculum development, needs assessment, and all things connected to social learning in the online world. Betha is the editor-in-chief of the Competency Index for the Library Field. She is now the manager of Project Compass, a program working with public libraries to augment their service to communities impacted by tough times. Underneath it all, Betha is an artist and loves to raise awareness of visual literacy and introduce people to the power of image.

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Out of Maslow’s Basement

Or How to Get Stuck on Lifelong Learning.

Duct tape always gets my attention (must be the craftsperson in me). So a blog post featuring a giant roll of duct tape and titled Sticking it to Instruction was successful in diverting my attention from my over-crowded schedule.

This is a librarian’s review of the book Made to Stick: Why Some Ideas Survive and Others Die. The book is about successful marketing, but reviewer Ellie Collier found enough library- and learning-related stickiness to write over 2500 words about it. (Maybe I won’t have to read the book now.)

The book identifies 6 major qualities of sticky ideas:

  • Simplicity
  • Unexpectedness
  • Concreteness
  • Credibility
  • Emotions
  • Stories

The one quality that really resonated with me and my thinking about internalized lifelong learning for library staff is emotions. The emotional component in successful learning is huge. I’m a natural learner, and I suspect most of my fellow trainers are –that’s what attracted us to this arena. I have a large appetite for new information. I get excited and I’m sure my heart rate increases when I’m learning something new. But not everyone shares this impulse. The big challenge for trainers is to stimulate that level of emotional engagement in their learners.

[The authors] discuss Maslow’s Pyramid and comment that most self interest appeals invoke the physical, security, and esteem layers. We need to come out of Maslow’s basement.

We often try to communicate the “what’s in it for me?” to learners in order to motivate them. This quotation makes me realize that maybe I have always set the WIIFM? bar too low. Now I really do want to read the book to gather ideas about appealing to the transcendant levels of Maslow’s hierarchy.

Betha Gutsche

Betha Gutsche has been a virtual librarian ever since receiving her MLIS from the University of Washington Information School. Immersed in the online community of WebJunction, she has cultivated community connections through forums, live online events, and writing stories about the library community. She has delved into e-learning design, curriculum development, needs assessment, and all things connected to social learning in the online world. Betha is the editor-in-chief of the Competency Index for the Library Field. She is now the manager of Project Compass, a program working with public libraries to augment their service to communities impacted by tough times. Underneath it all, Betha is an artist and loves to raise awareness of visual literacy and introduce people to the power of image.

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Online training: not as easy as it looks

(Here I go again—blogging about another WebJunction event. Can I help it if there’s some cool stuff shakin’ at WJ?)

If you’ve presented, facilitated, or produced a live, online training session or webinar, you have a sense of how many variables are involved. It’s a juggling act with virtual balls. The really successful trainers make it look easy and seamless.

WebJunction has partnered with InSync Training to offer the Synchronous Learning Expert certificate series to help you master seamless and smooth online facilitation, as well as design of online training and the opportunity to create your own capstone e-design project. The great advantage of taking this course through WebJunction is being in a cohort with other library staff with similar interests AND having the new WJ collaborative learning space to maximize your online learning experience.

As a prerequisite to the SLE courses, WJ is offering a FREE one hour introductory course, Learn How to Learn Online. There are two offerings of this course currently scheduled:

  • Tuesday, September 9, 2008 at 10:00 AM Pacific/1:00 PM Eastern
  • Wednesday, September 24, 2008 at 2:00 PM Pacific/5:00 PM Eastern

To enroll in either offering, visit http://tinyurl.com/5896z8.

Questions? Email courses@webjunction.org

Betha Gutsche

Betha Gutsche has been a virtual librarian ever since receiving her MLIS from the University of Washington Information School. Immersed in the online community of WebJunction, she has cultivated community connections through forums, live online events, and writing stories about the library community. She has delved into e-learning design, curriculum development, needs assessment, and all things connected to social learning in the online world. Betha is the editor-in-chief of the Competency Index for the Library Field. She is now the manager of Project Compass, a program working with public libraries to augment their service to communities impacted by tough times. Underneath it all, Betha is an artist and loves to raise awareness of visual literacy and introduce people to the power of image.

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DIY Petting Zoo

The next Learning Webinar at WebJunction is about Creating a Technology Petting Zoo at your library. Join Maurice Coleman and Annette Gaskins as they show you how to create a learning-by-play environment for effective technology training.

When: Thursday, August 14, 1:00 PM Central Time

Please register for this webinar here: http://evanced.info/webjunction/evanced/eventsignup.asp?ID=1501

Betha Gutsche

Betha Gutsche has been a virtual librarian ever since receiving her MLIS from the University of Washington Information School. Immersed in the online community of WebJunction, she has cultivated community connections through forums, live online events, and writing stories about the library community. She has delved into e-learning design, curriculum development, needs assessment, and all things connected to social learning in the online world. Betha is the editor-in-chief of the Competency Index for the Library Field. She is now the manager of Project Compass, a program working with public libraries to augment their service to communities impacted by tough times. Underneath it all, Betha is an artist and loves to raise awareness of visual literacy and introduce people to the power of image.

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