9 Reflections on Co-presenting

I recently had the pleasure of co-presenting a full day preconference with my wife Suzanne. (The workshop, entitled, “What’s Your Style? 9 Paths to Personal and Professional Development” was based on the Enneagram personality System)  I’ve co-presented with others many times over the past 15 years and strongly believe that, for a number of reasons, co-presenting can be very beneficial and raise the overall quality of the workshop and the experience of the participants.

For starters, if you are co-developing a workshop as well as co-presenting it (which is common), the quality and organization of the material greatly benefits from a joint perspective. With two brains reviewing the content, errors are reduced and points are clarified.  Likewise, the logical sequencing of the content will also be improved.  We all know (probably from some amount of bitter experience) that what is crystal clear and logical to us as presenters, is not always so clear to those we present to.  The benefits of co-developing a workshop are magnified when presenters have different styles, and if you have a choice I encourage you to find someone most unlike yourself to present with.  Be warned that presenting with someone very different can create friction.  But you can choose to reframe that friction by reminding yourself often that the differences which cause friction are the same differences which will improve the quality of your presentation.

Based on my very recent experience in co-preparing and co-presenting with someone who had a VERY different style than me, here are nine reflections on co-preparing and co-presenting a full day workshop.

On Preparing

  1. Play to your strengths: Inevitably, you and your co-presenter will have different strengths. If you don’t know each other well and/or haven’t presented together before, spend some time discussing what each of you does best, and then make an initial plan to divide the duties and tasks based on your strengths.

  2. Set benchmarks.  Assess progress. Reset benchmarks. Working with someone else will generally take more time than working alone.  Also, it’s not uncommon for two people to have very different senses about when certain things need to be done.  For example, I can be cool as a cucumber even when I haven’t finished writing a talk a day before it’s going to be given.  My wife is stressed when she doesn’t have a talk written and practiced two weeks prior.  Setting benchmarks for progress and frequently checking in on progress is a useful way to keep everyone’s stress level down, while moving forward on deliverables at an even pace.

  3. Work separately and together. Schedule Business Meetings. I found great value in coming together with my co-presenter to set goals and deliverables, moving apart to work separately, and then coming back together to review, refine, and integrate each other’s work.  Setting regular business meetings, on a calendar, with an agenda of what you would like to accomplish, goes a long way towards creating a high quality, well-sequenced presentation in a way that is manageable, and not overwhelming.

  4. Have a Full Dress Rehearsal. No matter how good your lesson plan is, you WILL find problems and areas for improvement during a full dress rehearsal.  Better to find them during rehearsal then during the actual presentation.  ‘Nuff said.

  5. Mind your version control and coordinate backups. My wife and I used a shared dropbox folder to share all materials.  She could see and revise what I was working on and vice-versa.  On the off-chance that dropbox disappeared overnight, I also had our home computer backing up to an external hard-drive.   When all documents and powerpoints were finalized, I put one complete set of everything on three laptops (two were mine, one was my wife’s) and also put a complete set on two flash drives, one for me and one for her.  When we made the inevitable last minute changes, I made sure to update in dropbox and refresh all backup copies accordingly.  Being the least detail-oriented person in the world, I’m also the one to overcompensate the most when necessary!

On Presenting

  1. Set Ground rules with each other. It is possible that you and your co-presenter have different ideas about what is appropriate behavior when one is presenting and the other isn’t.  One of the biggest areas of possible conflict involves whether or not it is ok to interject, correct, or otherwise interrupt your partner while they are presenting.  One of the great values of co-presenting is that your partner is well-positioned to read the facial expressions and body language of participants and is likely to be more cued in to times when participants are confused, and in need of clarification.  For that reason, I encourage everyone that co-presents to open themselves to the interjections of their presenting partners, and allow for a free back-and-forth regardless of who has the floor.  Additionally it is good for each presenter to….

  2. Have complete copies and understanding of each other’s script and materials. Having complete copies of each other’s scripts (and/or outlines, and/or key points) can greatly increase the quality of the presentation for two reasons:  1) It ensures that no highly relevant points are forgotten or glossed over (if they are, your co-presenter can either alert you or interject.) and 2) It frees each presenter up from having to memorize or read excessively directly from notes.  It frees us up to make more eye contact, speak more naturally and conversationally, and connect more deeply with the audience, because we know we have a safety net of sorts; our co-presenter won’t let anything important get missed.

  3. Leave specific timing off of the participant agenda and modify timing/content on the fly. I suppose this could go under “Preparing” too…  I highly recommend having a few versions of how the actual presentation can play out–a few different agendas that you share with your co-presenter but not with participants.  Additionally, it is good to have additional modules (activities) and content that you don’t necessarily plan to use, but could slot in depending on timing (if you’re running short) or the interest of the participants.  When my wife and I recently co-presented, we noted on our private agenda where certain portions could be expanded or moved, and where other modules that we had “in the can” could be inserted.  Throughout the day we adjusted our presentation.  The participant agenda was worded broadly, and only noted beginning, ending, and lunch times, which allowed us to keep to their agenda while making significant adjustments to ours along the way.

  4. Restrain yourselves from talking too much.  My growth as a presenter over the past few years has been to present less, and facilitate more.  When I present, especially when I present on a topic that I’m passionate and knowledgeable about, I want to cram 20 hours of material into 8 hours of workshop.   A few years ago Dr. Marie Radford shared some invaluable feedback with me after I guest lectured for her.  In a nutshell, she said, “Less is more.”  She advised me to cut, cut, cut the material, and spend more time talking with the students and less time talking at them.  She suggested I give them the concepts and then invite them to reflect and discuss, and in that way the learning would be grounded in their own experience.   So I pass along Marie’s helpful advice, as it becomes doubly tempting with two presenters to, well, present!  Be extra mindful to structure your presentation in such a way as to present the key concepts, and then allow the participants to speak, question, reflect, challenge, and discuss — even if that means you don’t cover everything.  (That’s what handouts are for!  And websites.)

I firmly believe that a co-presented workshop — especially a full-day workshop — has the potential to be better organized, more complete and nuanced, and more engaging than a workshop presented solo.  Yes, it’s likely going to be more work for you (if you’re counting the hours and minutes of prep time), but it is also an opportunity for you to learn from someone with a different style, a different knowledge base, and a different viewpoint.  Ultimately, preparing and presenting a workshop with another person can be an engaging and rewarding experience for all involved, and I encourage everyone to give it a try!

How Free and Open Source Software Can Help

ALA’s Library Instruction Round Table issued a call for presenters this month to participate in their conference program, “Capitalizing on Technology: A Teaching Technology Fair” during the 2010 ALA Annual Conference in Washington, D.C. June 24-29.

Here is their Program Description:

Using technology in teaching is an ever changing process and keeping aware of new technologies can be daunting. Come discover how using free or open source software can enhance instruction. Presenters will discuss and demonstrate using various technologies in their instruction. Attendees will then be able to talk with librarians who use free or open source technology. Even if you just want to learn more about how free or open source software is being used, this session will help you capitalize on technology.

First of all, if you’re going to the conference and attend this program, please share with us what you learn.  I will not be there and can’t wait to see what comes out of this program.

Next, this made me think of all of the free and open source software I use to actually do my job and would like to share my list with all of you.  The easiest way to do this is to go through the sequence of what I open when I get to work in the morning and then other applications I use throughout a typical day.

After I turn my computer on and log in, I open our Spark Instant Messaging client.  This is used internally in the IT Department (of which I am a member).  Throughout the day, we communicate to each other using this open source IM client.  We let each other know where we are or where we are going or when we are back (no clunky in/out board for us!).  We ask questions of the group for clarification, or we can just chat individually with someone.  We send important links, and a myriad of other communications throughout the day.  The techs can even jump in with questions when they are out in a library troubleshooting or installing new equipment/software.  This has cut down on departmental emails and has strengthened our teamwork approach.

Next I open Outlook, which we all know is NOT free.  After that, I launch my Firefox Browser.  This is my browser of choice, and I have it customized with many

Greasemonkey scripts (allows for customization of the way a Web page displays using small bits of JaveScript) and other Add-Ons; all of which are free.  Here’s a screen shot of a few of them…

Meebo is a Web based IM that lets me log into my IM networks from any computer with a browser and internet connection.  So my Google Talk, AOL IM, Messenger and a host of other IM/Chat clients can be accessed all at once in a single buddylist from anywhere.  Because I use the meebo firefox extension, this loads automatically when I launch my browser.  I have also placed the meebo me widget on all of my blogs and on other sites I’ve used for workshops as well as within our Intranet so that anyone can reach me anytime instantaneously when they need assistance.  Another great way to avoid email.

The first site I open in my browser is Basecamp.  (Actually, using the Morning Coffee Add-On, these sites open automatically into separate tabs when I click the icon on my browser).  This is the open source project management software my department uses.  We started with a free version, and now we do use a paid version.  I love this.  It keeps me on task for all of my projects and trainings.  The templates are the best.  If I teach a class on a rotating basis, I can just pull in a template of each task and step I need to do to prepare for, conduct and follow up for a class.  When working on projects with others, I can clearly see the scope of the project, what my tasks are and when they need to be completed, and everyone else’s tasks.  Again, this has added better communication and teamwork within our department.

Gmail, is what I open next.  What can I say except that I absolutely could not live without it.  The labels, filters, and ability to add in so many other features makes this the email client of choice for me.  Many times, I have contemplated forwarding my work emails into Gmail for better organization, but I have not taken that leap to date.  Instead, what I have done, is signed up using my Gmail account for all of the listserves, Google groups, Yahoo groups and others.  This way I can filter all of those out into labels (think folders on steroids) to read when I have time.  Also, if I want to use a vacation message in my professional Outlook email, all of those groups will not have to read that because I did not sign up for them using my Outlook account.  Truly, there is nothing more annoying than seeing someone’s vacation message all over the place…

SurveyMonkey is my next stop.  It is great for creating surveys, but it can do a lot more than that!  We do not have a Web programmer at MPOW.  I needed a free and easy way to handle registrations for my training classes.  The ideal would be an online form that would feed into a database.  I was tired of people just sending me an email to sign up for a class and then placing that information into a spreadsheet.  So, a few years ago, I began using SurveyMonkey in a creative way.  We do have the paid version here, which allows me to use logic and export results directly into Excel.  Staff click a link on our Intranet to register for training.  It takes them to a survey I created that contains almost 30 pages with logic built in.  They only see on average about 5 of those pages as they register.  Each class option leads them down a different logical path of pages.  Each class has pre-requisites and I didn’t want to have to keep checking with people when I used to use email to see if they had the skills necessary for a class.  They would fail to include that information in their email even when asked.  The registration survey forces them on a logical path for each separate class.  So, to take Microsoft Word Level 2, it asks them if they have Basic Windows skills or have already taken the Basic Windows class.  If they aren’t sure, it links them to another survey where I have built a Basic Windows Pre-Test.  After that, it asks them if they have Word Level 1 skills or have already taken that class.  Again, they are linked to a pre-test if they aren’t sure.  This has made registrations a snap now and I rarely have to follow-up with anyone.  Feel free to take a look at this and test it out if you like here (Don’t worry, I created a copy of my true registration, so you can fill in whatever you like and it won’t get mixed up with the real data).

I check my account daily to see who has registered for classes or who has completed a Pre-Test that I need to process and send results.

The last site I open is our Intranet.  We use an open source wiki from MindTouch as our Intranet.  We do pay for support.  Before we moved to this a few years ago, we had one person who could post to our Intranet which was a static Web site he maintained using Dreamweaver.  Everything had to go through him and it sometimes took a few days before information was posted due to his workload.  Now, ANYONE can post to the Intranet with a few clicks.  The user interface is super easy to use.  Plus, there is the opportunity to build community with a comment box on every page.  We are currently working on a redesign to put some procedures into place and to make it easier to find stuff.  We pretty much just slapped it together in the beginning.  We may be doing things backwards, but at least people can get information out quickly and cut down on the tremendous amounts of email that used to fly around here.

Now for the random array of many other free and open source sites that help me in my work…

I love Doodle for helping me to coordinate dates for training classes or meetings.  This is a free, Web-based scheduling tool.  I used to schedule classes randomly and sometimes only get 1 or 2 students sign up.  I changed this model to one where you have to sign up to be put on a waiting list for a class.  Once I have 4 people signed up, I use Doodle to coordinate the best date for those 4 people.  Once that date is determined, I then broadcast the selected date to everyone and usually more people then register.  My training room accommodates 12 people.  This method has been very effective.  I’ve been doing this a little over 2 years now and I teach classes less often but pull in more people.  This wastes less of my time and students’ time and allows me to do more one-on-one trainings.  See how beneficial a free little Web ap can be?

Oh how I sing the praises of Jing!  I can use Jing to capture anything I see on my computer screen and share it instantly.  This can be as an image or a short movie.  As much as I wanted to be able to use Captivate years ago, I never had the time to really learn and use it effectively.  I even went to a 2-day course and didn’t get the hang of it.  That was before all of these free and easy screen casting and screen capture tools started popping up everywhere.  I began using Jing about 2 years ago and may have to get a pro license soon.  For now, everything I’ve done has been for free.  My first use was when we pushed out Outlook Exchange to all of the member libraries.  I created an entire library of how-to videos and posted them to our Intranet.  Then, I started just sending out little videos of how-tos when questions would come up.  I can literally throw on my headset, hit a button, have the video uploaded online and a link or embed code ready to go in 10 minutes.  It’s that simple.  Plus, they have great video tutorials in their help area to get started.  However, if you’re someone who likes to do a lot of editing, forget it.  This is about quick and one take.  For professional tutorials, guess I’m going to have to eventually learn one of the others…

You gotta love Dimdim‘s slogan… “Why meet when you can Dimdim?”  I’ve only used this a few times so far, but it’s free and pretty easy.  It lets anyone host and attend live meetings, demos and webinars using just a Web browser.  The free version only allows for a small meeting.  So far that’s all I’ve needed it for.  I’ve also used it to share a screen to show someone how to do something.  Looks like we’re going to be using GoToMeeting now as we just purchased an account.  Something new to learn but at least I can begin doing large scale webinars.

Have I mentioned that I’m a Google junkie?  Google is also my home page for any browser I use.  This past year I made the switch from Bloglines to Google reader as my RSS Feed Reader.  There really is no going back.  I love being able to put multiple labels on a feed and easily share items.  I’ll never be able to actually read everything I have in there, but somehow what’s really important floats to the top and I get the information I need.

Told you, Google junkie… I use Google calendar for many things.  We use it right here on ALA Learning to figure out who posts when.  I like to keep everyone informed about all of the great (and many of them free) library-related training opportunities that abound outside of our System.  I cull information from many feeds and listserves into one big Library-Related Training Opportunities Google Calendar.  It’s easy to just paste information into the calendar and insert a little HTML where needed.  I use a widget on our Intranet and the full calendar embed code at the bottom of my blog.

The theme continues… Google docs helps me to collaborate with people here at MPOW and all over the globe.  This is another tool that we use here on ALA Learning to keep some sense of order to this team blog.  I also like to use the docs or spreadsheets when I’m sharing data gathered from questions I’ve raised in groups or listserves where people want to see the results of my query.  One usually cannot attach documents or pdfs to listserve posts, so giving a published Google doc link is helpful.  See an example here.

Remember I mentioned that we do not have a Web programmer?  Well Google Forms, which are a part of Google docs, are a wonderful way to create forms for placement on Web pages.  I use this on our Intranet as a way for people to report any continuing education/training they have received throughout the year.  Our supply request form was created by our Collection Development/Technical Services department and has again cut down an tons of emails.  You can also set up simple surveys using a form.

I haven’t had time yet to really learn how to do a podcast using Audacity, getting a good mic, mixer etc etc.  I occasionally fill in as host of the T is for Training show and have gotten very familiar with Talkshoe.  This is a service that lets anyone easily create, join, or listen to live interactive discussions, conversations, podcasts and audioblogs.  I think a great use of this would be if I recorded a weekly training tip that I could then share with everyone via my blog and the Intranet and of course iTunes.  Talkshoe does all of this quite easily.  If you want to know more about it, ask the pro, Maurice.

Honestly, I could keep going and going.  There’s Skype and Slideshare and Scribd There’s the Blogger and WordPress blogging platforms I use.  I won’t even get into the free social networking stuff (think twitter, facebook, flickr…)  These are much more familiar than the items I’ve discussed.

So tell me, what free and open source software do you use to make you more effective and efficient in your job?  Please comment and let us know.  I can’t wait to learn about new gems out there!

Stephanie Zimmerman

Stephanie Zimmerman is the Training Coordinator for the Library System of Lancaster County (Pennsylvania), a federated system with 14 member libraries, three branches and a bookmobile, which serves 490,562 residents. She designs and implements technology and development training and consulting to the member libraries. This includes training on Innovative’s Millennium Integrated Library System, Microsoft Office Applications, emerging technologies (i.e. social media) and various other areas. Her goal is to remove the fear of technology and help others to realize the amazing possibilities it provides. Teaching others to do things for themselves and see their excitement when they break through their barriers is her greatest reward. Stephanie has been a software trainer for 15 years. Her past employment involved training on federal and county government applications. She also worked for a private industry marketing company where she traveled across the country showing manufacturers and retailers in the consumer packaged goods industry how to use geodemographic targeting software. Always wanting to help others, Stephanie graduated from Millersville University (in Pennsylvania) cum laude with a BA in Social Work. She was also a student in the Computer Information Systems program at Harrisburg Area Community College. She is a member of ASTD (American Society of Training and Development). She is also a regular contributor to the T is for Training podcast which focuses on training in libraries. She was a trainer for WebJunction’s Spanish Language Outreach project and has done training for Commonwealth Libraries. She is grateful to have landed in the world of libraries. When she began her current job in January of 2004, there were no other library trainers in her immediate area. She turned to the social web to begin networking with other library trainers across the world and immediately realized her passion for social networking and social media. All of her continuing education has been done through these networks and she can’t help but push others to discover the immense opportunities available through online collaboration. Stephanie lives in Lancaster, Pennsylvania with her family which includes husband, Bill (a self-employed stay-at-home-dad) and two children (ages 2 and 4 months). When she’s not being Mommy, or working, you’ll most likely find her singing. Stephanie can be reached at szimmerman[at]lancasterlibraries.org.

Join Us Tomorrow for T is for Training 45 at 2pm Eastern

Join us for our 45th episode which will most likely include the following subjects:

Computers In Libraries 2010 - Reports from those who went in person or attended virtually.  What did you learn, how did your presentations go, favorite and least favorite moments…

Thoughts on the use of the backchannel when presenting.  Are you for or against?

Competencies and Training Needs Assessments – how do you do it, have you done it, what works and what doesn’t work…  We’ll be discussing WebJunction’s wonderful resources.

The full post, including participating instructions is here.

Hope to see you then.  Especially those of you who attended CIL2010.  We’d love to hear your reports!  Everyone is welcome and it’s YOUR input that makes for a great show.  If you cannot join us, catch all of the episodes in the handy sidebar on the right hand side of the ALA Learning Blog.

Stephanie Zimmerman

Stephanie Zimmerman is the Training Coordinator for the Library System of Lancaster County (Pennsylvania), a federated system with 14 member libraries, three branches and a bookmobile, which serves 490,562 residents. She designs and implements technology and development training and consulting to the member libraries. This includes training on Innovative’s Millennium Integrated Library System, Microsoft Office Applications, emerging technologies (i.e. social media) and various other areas. Her goal is to remove the fear of technology and help others to realize the amazing possibilities it provides. Teaching others to do things for themselves and see their excitement when they break through their barriers is her greatest reward. Stephanie has been a software trainer for 15 years. Her past employment involved training on federal and county government applications. She also worked for a private industry marketing company where she traveled across the country showing manufacturers and retailers in the consumer packaged goods industry how to use geodemographic targeting software. Always wanting to help others, Stephanie graduated from Millersville University (in Pennsylvania) cum laude with a BA in Social Work. She was also a student in the Computer Information Systems program at Harrisburg Area Community College. She is a member of ASTD (American Society of Training and Development). She is also a regular contributor to the T is for Training podcast which focuses on training in libraries. She was a trainer for WebJunction’s Spanish Language Outreach project and has done training for Commonwealth Libraries. She is grateful to have landed in the world of libraries. When she began her current job in January of 2004, there were no other library trainers in her immediate area. She turned to the social web to begin networking with other library trainers across the world and immediately realized her passion for social networking and social media. All of her continuing education has been done through these networks and she can’t help but push others to discover the immense opportunities available through online collaboration. Stephanie lives in Lancaster, Pennsylvania with her family which includes husband, Bill (a self-employed stay-at-home-dad) and two children (ages 2 and 4 months). When she’s not being Mommy, or working, you’ll most likely find her singing. Stephanie can be reached at szimmerman[at]lancasterlibraries.org.

Call for Participants, Donors, Sponsors for the 7th Annual Training Showcase

The Learning Round Table is accepting applications from now through May 15th for the Training Showcase which will take place on Sunday, June 27, 2010 from 1:30-3:30 pm at the ALA Annual Conference in Washington, D.C.

The Training Showcase planning committee is on the lookout for libraries, library organizations, presenters, speakers and vendors to participate – anyone who has a great training or staff development program they’d like to share. The Learning Round Table is all about sharing ideas (and stealing/borrowing ideas) and the Training Showcase is the perfect venue. The Showcase normally attracts between 200-300 attendees – all of whom are interested in training and staff development. The number of participants (presenters) varies from 20-30. It’s a fast-paced, fun event with refreshments and door prizes. Each participant has a 6′ draped table on which to put a portable table-top display unit, handouts or other related materials.

The training showcase is a poster-type session giving participants, exhibitors and sponsors a chance to showcase best practices in library training, learning, and continuing education. Participating affords you the opportunity to share information about your program as well as learn about the best practices of other libraries and organizations.

For more information visit the Training Showcase page on ALA Learning: http://alalearning.org/about/conferences/ala-annual/training-showcase/

Lori Reed

Lori Reed, Managing Editor of ALA Learning, has more than 15 years experience in training and is the Learning & Development Coordinator for the Charlotte Mecklenburg Library where she oversees the learning & development of a diverse group of staff at twenty libraries. Lori’s passions are performance consulting, learning strategies, and e-learning. Lori is coauthor, with Paul Signorelli, of Workplace Learning and Leadership: A Handbook for Library and Nonprofit Trainers. Lori also blogs at LoriReed.com and can be reached at lori[at]lorireed.com.

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10 Reflective Steps to Improve Training

On college campuses across the country, we’re wrapping up the Spring semester and getting ready for summer. It’s a busy time, whether you have assignments to grade, are working with students who are cramming to finish that last paper, are trying to spend out your book budget, or some other combination of year-end tasks.

One of the things that has always appealed to me about working on an academic schedule is the sense of rhythm of the year. There’s a clear start, and, well, the end isn’t so clear (there’s always something going on) but there is a period of time in the summer when it’s possible to accomplish some larger projects that you just can’t fit in between the student related work of the Fall and Spring semesters.

Before diving into those projects, I like to take some time to really reflect on the previous two semesters and think about what I learned as a teacher/trainer and what I can do to make the next year better. Of course, it doesn’t have to be in April, it can be whenever makes the most sense for your library and schedule. If you’re interested in taking some time annually to think through your training, here are 10 steps that have been really useful for me:

1. Reflect

It’s hard to find time to really reflect on things. Most of us have schedules that send us from one meeting or task to another. Taking a few moments to think about the sessions you taught gives you a chance to look back in retrospect and learn things that might be useful. What sessions had the highest attendance? What sessions had the most involved audiences? What active learning exercises seemed to be most effective? What would you really like to avoid doing again in the future? Some of these reflective sessions have helped me see changes that I should make, even when I wasn’t planning on making them.

2. Look at Feedback

Many of us make sure to collect feedback after teaching a group. Some of our organizations collect this feedback for us. In other cases, there might not be formal feedback, but rather follow up emails, nonverbal cues during the session, or some other source of information to help you learn about what worked and what didn’t. Sometimes this information matches what we remember, sometimes it might be different. Combining the feedback provided by the students with your own reflections can make for a powerful larger picture of what worked and didn’t.

3. Share with Others

Once you have a clear picture of what worked and didn’t for your training, it can be helpful to have conversations with other trainers. One of my favorite things to do at the end of the semester is to talk with other people teaching the same information literacy that class I teach. We can share the adaptations we made to the curriculum and our teaching methods and learn from each other. Often, we can get materials that make it possible to make changes without having to reinvent the wheel each time. Sometimes your training peers might not be within your own organization. I have a few people I chat with about technology training at my institution, but most of the sharing I participate in for that type of training is with peers on Twitter or Facebook.

4. Look at the Plan

So far, we’ve considered thinking about what has happened in our teaching. It’s also useful to think about where we need to take our training in the future. I try to take some time every year to re-familiarize myself with the university’s and library’s strategic plans. Knowing where we want to be, as an institution, can help me recenter the types of things I’m teaching to make sure people know what we (as a larger group) have agreed we need to know. It’s also a nice time to look at the mission statements of the organization/library to get a sense of how training sessions are fitting into that public statement of what the group is doing.

5. Consider Shifting Needs

Just as you might need to recenter your training to the strategic plan or mission statement of your library, it’s worth thinking about the shifting needs of the audience you train. Though many of the sessions I’ve offered training on in the past would still be useful in some library settings, hopefully our staff already are caught up on those issues. There might be topics that we haven’t offered training on that everyone else is getting. Or there might be new and emerging technologies that shift all of our needs into a new area. Thinking about these shifting needs can help you think about the topics to train on in the next year. Combining this with a good needs assessment can help for planning sessions that are really useful to your audience.

6. Get Topic Ideas

It’s never to early to be scouting for topics! Chatting with other trainers, reading blogs (like this one!), thinking about presentations you’ve seen, and participating in social media can all provide inspiration for training. I know many of us keep lists of potential topics so that we have a pool of things to choose from depending on the needs of the organization at any point in time. This is a good time of year to look at that list and clean it up a bit. What’s outdated and shouldn’t be included? What’s obviously missing?

7. Attend Training Sessions

Not only can you learn about a topic in a training session or presentation, but you can also learn about how other trainers train. I took a library instruction class in library school that was very good. But the best part of the class was the assignment to go out and observe a number of different librarians teach one-shot library instruction sessions. Seeing the variety of approaches, styles, and personality types helped me understand a lot about what I wanted to do in the classroom (and what I did and didn’t have the personality to do).

8. Plan to Stay Current

With the aid of the internet and social media, resources and groups come and go fairly quickly. It’s worth taking a little time every year or so to think through what organizations would support your training, what conferences would be nice to attend, and if there are any people you want to connect with in the training world. Even if you can’t afford to participate in the formal groups at a given time, there’s a good chance there’s an online option for following and participating in the discussions, and these groups can help you get new ideas for topics and training activities.

9. Spring Cleaning

I’m sure we’re all in a place now where it’s hard to keep up with our RSS readers. I’ve found it really useful to clean out my reader with regularity. I try to do it about once a quarter, but realistically I do it about once a year. Removing those feeds that you don’t read much anyway can save significant time and can make your reader a more productive space. Likewise, cleaning up other feeds, like your Twitter list, can make the time you spend on those sites more valuable. And once there’s less content there, you can feel better about adding new feeds for the sites that you’re just now discovering.

10. Make Notes!!

Throughout all of this, it’s helpful to document things. You might want to make notes of what worked for you this year and what didn’t. You might include new ideas for topics, training activities, groups you’d like to get involved with, or presentation ideas you come up with for conferences. I find these notes helpful because I do a lot less teaching and training in the summer, so the notes come in handy for the Fall. However, they continue to be useful throughout the year as well, so even if you don’t have a few months of a lag in your training sessions you might find yourself relying on them months into the future.

So with that, I hope you have a chance to spend a bit of time reflecting on your training sometime in the near future! I find it really rewarding and helpful, and hopefully these steps will be useful to you, too!

Image Credits:

Capture the Sky by tanjila

Planning Session by WorldIslandInfo.com

Something Different with Fowers by Balakov

What If by Libraryman

My Messy Moleskine by Adulau

Lauren Pressley is the Instructional Design Librarian at Wake Forest University. She also blogs at Lauren’s Library Blogs and spends a fair amount of time on Twitter, too.

Lauren Pressley

Lauren Pressley is the Instructional Design Librarian at Wake Forest University. In this role she works with librarians and faculty to improve the design of their teaching and to share information about integrating appropriate educational technology. She also works with emerging technologies. Lauren’s passion is helping people learn about the changing information landscape and think about what that means for them as consumers and producers of information. Recently Lauren published So You Want To Be a Librarian and Wikis for Libraries. She was an ALA Emerging Leader in 2008 and was a recognized as a Library Journal Mover & Shaker in 2009. She frequently writes and presents on education, instruction, technology, and the future of libraries. Lauren also blogs at ALA Learning, tweets as @laurenpressley, and can be reached at lauren@laurenpressley.com.

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Digital Literacy Corps to Bring Widespread Training?

On March 16th the FCC sent it’s National Broadband Plans (pdf) to Congress.  The Plan included some exciting recommendations:

National Digital Literacy Corps to organize and train youth and adults to teach digital literacy skills and enable private sector programs addressed at breaking adoption barriers.

The recommendation for National Digital Literacy Corp modeled after Americorps.

Recommendation 9.3: The federal government should launch a National Digital Literacy Program that creates a Digital Literacy Corps, increases the capacity of digital literacy partners and creates an Online Digital Literacy Portal.

  • Congress should consider providing additional public funds to create a Digital Literacy Corps to conduct training and outreach in non-adopting communities.

Congress, the Institute of Museum and Library Services (IMLS) and the Office of Management and Budget (OMB) should commit to increase the capacity of institutions that act as partners in building the digital literacy skills of people within local communities.

  • Congress should consider providing additional public funds to IMLS to improve connectivity, enhance hardware and train personnel of libraries and other community-based organizations (CBOs).
  • OMB consulting with IMLS should develop guidelines to ensure that librarians and CBOs have the training they need to help patrons use next-generation e-government applications.

On March 26th the FCC gave the International Briefing on the U.S. National Broadband Plan it include a section on Adoption:

Launch a three-part National Digital Literacy ProgramAdoption

1.Create a Digital Literacy Corps-

  • Goal: Put Corps members into communities to help users get online and complete basic skills education
  • Also serves as workforce development/job skills platform
  • New appropriation to NTIA, to collaborate with CNCS (AmeriCorps,SeniorCorps) to design, fund and administer Corp

2. Increase capacity and training in libraries and community centers to provide digital literacy support

  • Goal: Increase infrastructure and capability of local partner sites to become the “where”–the locations for skills training and e-govapps support
  • New appropriation to IMLS, and guidelines created with OMB/IMLS

3.Create an Online Skills Portal

  • Goal: Give every American access to free, age-and language-appropriate content to impart digital skills
  • Created by collaboration among FTC, FCC, Department of Education, NTIA and others (along lines of OnGuardOnline.gov), but in partnership with private and non-profit sector who develop such content
  • New appropriation to support initial content development, outreach and evaluation

Under Universal recommendations:

Ensuring that schools and libraries have access to affordable broadband

  • Increase flexibility and bandwidth
  • Remove barriers to shared use with other community institutions
  • Improve program efficiency
  • Foster innovation with pilot programs, such as funding for wireless connectivity for devices off campus

The Plan cites the CyberNavigators from the the Chicago Public Library.  The CyberNavigators offer small group classes and one-on-one sessions at 42 library locations throughout the city. One-on-one sessions are by appointment only and may last up to one hour.

Right now this is a just a plan and there is no implementation. However, it is worth keeping an eye on many of us provide this type of training to the public already. The possibility of a large scale movement is exciting.  At this time it is not clear if the plan is for library staff to provide some or all of the training.  That it is being modeled after Americorps suggests volunteers or outside trainers.

Read more about the Digital Literacy Corps

ALA Annual Staff Development Discussion

Staff Development Discussion
ALA LEARNRT
This discussion is a great energizer for those new to staff development as well as for those who’ve been doing it for years. Come early and stay for the raffle
at the end of the program.

Monday, June 28, 2010 1:30-3:30pm

Lori Reed

Lori Reed, Managing Editor of ALA Learning, has more than 15 years experience in training and is the Learning & Development Coordinator for the Charlotte Mecklenburg Library where she oversees the learning & development of a diverse group of staff at twenty libraries. Lori’s passions are performance consulting, learning strategies, and e-learning. Lori is coauthor, with Paul Signorelli, of Workplace Learning and Leadership: A Handbook for Library and Nonprofit Trainers. Lori also blogs at LoriReed.com and can be reached at lori[at]lorireed.com.

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ALA Annual: Training Showcase Best Practices in Training, Staff Development and Library Continuing Education

Training Showcase: Best Practices in Training, Staff Development and Library Continuing Education
ALA LEARNRT

The training showcase is a poster session type of program celebrating innovative continuing education, staff development, and training initiatives in all types of libraries and library organizations. Invited participants present “best practices” from their organization or institution.

Sunday, June 27, 2010 1:30-3:30pm

Lori Reed

Lori Reed, Managing Editor of ALA Learning, has more than 15 years experience in training and is the Learning & Development Coordinator for the Charlotte Mecklenburg Library where she oversees the learning & development of a diverse group of staff at twenty libraries. Lori’s passions are performance consulting, learning strategies, and e-learning. Lori is coauthor, with Paul Signorelli, of Workplace Learning and Leadership: A Handbook for Library and Nonprofit Trainers. Lori also blogs at LoriReed.com and can be reached at lori[at]lorireed.com.

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ALA Annual: Library Trainers as Leaders

Library Trainers as Leaders
ALA LEARNRT
Track: Human Resources and Staff Development

Library staff development programs are in a state of flux. It is no longer enough for administrators to tell staff what training to offer. Workplace learning and performance professionals need to be part of the strategic planning of the organization. This interactive session will include audience participation and sharing of best practices as to how library trainers can step up their leadership skills and get a place at the library strategic planning table.

Speakers: Paul Signorelli and Lori Reed

Sunday, June 27, 2010 10:30am-12:00pm

Lori Reed

Lori Reed, Managing Editor of ALA Learning, has more than 15 years experience in training and is the Learning & Development Coordinator for the Charlotte Mecklenburg Library where she oversees the learning & development of a diverse group of staff at twenty libraries. Lori’s passions are performance consulting, learning strategies, and e-learning. Lori is coauthor, with Paul Signorelli, of Workplace Learning and Leadership: A Handbook for Library and Nonprofit Trainers. Lori also blogs at LoriReed.com and can be reached at lori[at]lorireed.com.

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ALA Annual: Building With Competencies

Building With Competencies
ALA LEARNRT
Track: Human Resources and Staff Development

Once you’ve determined the competencies needed by your staff, what next? Competencies are building blocks—there are a variety of constructions to be built with them for guiding staff training, recruitment, and other personnel strategies. Join us as we explore strategies and case studies of competency based staff development efforts.

Saturday, June 26, 2010 1:30-3:30pm

Lori Reed

Lori Reed, Managing Editor of ALA Learning, has more than 15 years experience in training and is the Learning & Development Coordinator for the Charlotte Mecklenburg Library where she oversees the learning & development of a diverse group of staff at twenty libraries. Lori’s passions are performance consulting, learning strategies, and e-learning. Lori is coauthor, with Paul Signorelli, of Workplace Learning and Leadership: A Handbook for Library and Nonprofit Trainers. Lori also blogs at LoriReed.com and can be reached at lori[at]lorireed.com.

Website - Twitter - Facebook - More Posts